Customer Service Representative for Turkish Airlines – in English & Turkish

Competence Call Center is one of Europe’s leading call center companies. With 13 locations in 8 countries, more than 5,000 service professionals provide top quality call center services. As a quality outsourcing call center we provide solutions for nameable national and international companies. CCC is one of the most successful outsourcing companies in this growing industry in with every employee benefitting from our positive development.

Responsibilities:

The position involves taking/making calls in English and Turkish, writing e-mails and informing the customers according to the data in the system. As a customer service representative for Turkish Airlines, your task will be to handle our clients' questions and requests in an effective and pleasant way, with complete professionalism and to the very best of your ability.

Skills Required:

The ideal candidate would have to meet, but not limit to the requirements below:

• excellent English & Turkish skills (spoken and written)

• excellent communication skills

• good computer skills

• customer oriented

• team player

• flexibility (24/7 customer service)

• reliability, dedication

• affinity for sales (Inbound-Sales)

• experiences in topics such as travel/tourism are welcomed

With CCC, you can expect:

• a challenging, diversified job in an inbound project

• possibility of developing a career, permanent trainings and feedback

• flexible schedule

• shuttle and lunch are provided by us

• top-business-partners

• working in a stylish environment (open – space – ms office)

• a young and dynamic team

• opportunities for rewarding career advancements, according to your skills and

performance