Senior Customer Care Advisor

Eniyihekim.com is Turkey’s leading online portal for discovering and booking appointments with medical professionals. Eniyihekim currently attracts over 2 million monthly patients and hosts listings of almost 150,000 medical professionals. Eniyihekim includes a review and rating system enabling patients to make the most informed choice when looking for medical specialists.

Eniyihekim.com makes on-line appointments with doctors possible to hundreds of thousands of patients. Soon it will be millions.

Eniyihekim.com is a subsidiary of DocPlanner which is currently operating in 25 countries including Argentina, Austria, Brazil, Bulgaria, Chile, Colombia, Czech Republic, France, Germany, Hungary, India, Indonesia, Italy, Mexico, Peru, Poland, Portugal, Romania, Russia, Slovakia, South Africa, Spain, Sweden, Turkey and Ukraine.

Our customers deserve World Class service.

For that challenge, we seek committed Customer Care Professionals for whom customer satisfaction is a number one priority!

Join us as:
Senior Customer Care Advisor
City: Istanbul

DESCRIPTION

Goals:

• lanuch and maintain World Class services for our customers
• understand customer needs and translate them to effective solutions
• partner the Sales team to provide a professional experience to our customers

REQUIREMENTS

If you:

• are motivated by the possibility to ctreate something from scratch
• worked in Customer Care and 99% of your customers loved you
• know what Zendesk, Salesforce.com and Typeform.com mean
• are focused on results
• are patient and understand the needs of others
• like numbers as much as you like people

then this job may be for you!

BENEFITS

We offer:

• a chance to ‘make a dent in the Universe’
• autonomy and impact on what you do
• great money for great results
• learning from the best people around
• work to change people’s lives for better

To apply, https://docplanner.workable.com/j/E9EDD8A367