USER CARE SPECIALIST

Eniyihekim.com is Turkey’s number one online portal for booking appointments with medical professionals.

We currently attract 17 million patients and host listings of almost 150,000 medical

We are a subsidiary of DocPlanner.com which is currently operating in 25 countries around the world.

We make on-line appointments possible to thousands of doctors. Soon it will be milions!

Goals:

• being responsible of checking each opinion, new doctor request, reported abusses from doctors
• contacting patients and doctors via mail
• using livechat to give our support
• handling complaints of doctors about opinion
• solving users’ issues
• moderating Q&A from patients to doctors
• being a first pillar of our company

If you:

• are graduated from Literature, Jorunalism or equivalent
• have editorial background
• have good level of English
• have good comunication skills (mainly written)
• can comunicate with users and doctors
• can handle the complains and solve problems
• are good at decision making
• are a great "listener"
• are the right person to represent us infront of the whole world

..then this job may be for you!

BENEFITS

We offer:

• a chance to ‘make a dent in the Universe’
• autonomy and impact on what you do
• great money for great results
• an opportunity to learn from great, experienced people with successes in their fields