Bellboy

A Luggage Porter / Bellboy with Hilton Bomonti Hotel and Conference Center provides consistently-delivered exceptional customer service to Guests.

What will it be like to work for this Hilton Brand?One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

What will I be doing?
As a Luggage Porter / Bellboy, you will provide consistently-delivered exceptional customer service to Guests. The Luggage Porter / Bellboy interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Offer consistent, high standard service and assistance to Guests and maintain a lobby presence that offers courteous and attentive service

• Ensure that individual customers and Groups receive fast, efficient and friendly service

• Ensure that either the Head Porter or Concierge Supervisor on duty are kept fully aware of any relevant feedback from either the customers or other departments

• Ensure messages and faxes are regularly delivered throughout the day

• Assist with room moves and luggage deliveries and man the Front Door, following all standard operating procedures

• Ensure the effective handling and storing of long-term and short-term luggage for arriving/departing Guests and clients

• Maintain public areas and all equipment in immaculate condition

• Communicate with Security regarding any unattended luggage

• Greet all guests in public areas and rooms in a warm manner

What are we looking for?
Luggage Porters / Bellboys serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values:

• Positive attitude and communication skills

• Ability to work flexible hours

• Ability to work under pressure

• Ability to work on own and as part of a team

• Commitment to respond to Guest requests and deliver high levels of service

• Excellent grooming standards

It would be advantageous to demonstrate previous experience in a similar role.

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality.