YBWEB02

Front Office Supervisor(FS-1016)Hilton Bomonti

İş Tanımı

A Front Office Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.



What will I be doing?

As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Office Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Supervise Front Desk operations during your assigned shift to a consistently high standard
  • Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
  • Advise your shift team of any special events or VIP Guests in the hotel that day
  • Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
  • Maximize sales revenues through up-selling and marketing program
  • Manage Guest requests, inquiries, and complaints promptly and completely
  • Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

What are we looking for?

A Front Office Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Front Office experience in the hotel, leisure, and/or retail sector
  • Strong commercial/business awareness and demonstration of sales capabilities
  • Calm, organized work ethic with the ability to prioritize and meet deadlines
  • Excellent supervisory, inter-personal, and communication skills
  • A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • A relevant supervisory/management certificate/diploma or degree



What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!





Ek Bilgiler

İş Alanı
Pozisyon Seviyesi
Orta Düzey Yönetici
Çalışma Şekli
Tam zamanlı
Güncelleme Tarihi
08. 10. 2016
Son Başvuru Tarihi
07. 12. 2016
Sektörler

Benzer ilanlar için e-posta gönder.

Benzer İş İlanları

  • Resepsiyonist İstanbul Avrupa Yakası

    4 Yıldızlı Hotelimiz ekibine katılacak ; Yukarıda belirtilmiş olan pozisyon için başvuran adaylarda aradığımız nitelikler aşağıda sıralanmıştır.

  • RESEPSİYONİST-NIGHT İstanbul Avrupa Yakası

    4 Yıldızlı Hotelimiz ekibine katılacak ; Yukarıda belirtilmiş olan pozisyon için başvuran adaylarda aradığımız nitelikler aşağıda sıralanmıştır.

  • Receptionist / Guest Relations İstanbul Avrupa Yakası, Antalya

    One of the best known hotel chains in Turkey, The Marmara are actively involved in tourism since 1978.  The Marmara, boast a total of 5 hotels, The Marmara Taks...

  • Front Office Supervisor İstanbul Avrupa Yakası

    A Front Office Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promot...

  • Front Desk Agent - Receptionist İstanbul Avrupa Yakası

    A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as...

  • Receptionist İstanbul Anadolu Yakası

    Carrying out check in - check out and registration activities of guests who have come to stay, visit or participate in various activities at the hotel, and givi...

  • Ön Büro Resepsiyonist Kocaeli, Kocaeli - Gebze, İstanbul - Gebze

    İstanbul Anadolu Yakası'nda bulunan 5 yıldızlı Otelimize Resepsiyonist olarak görev alacak çalışma arkadaşları arıyoruz;

  • Resepsiyonist İstanbul Avrupa Yakası

      İşin Özeti        1. Misafirlerin giriş ve çıkış işlemlerinin yapılması.   Sorumluluk Alanı        1. Otel misafirleri.   İşin Tanımı        1. M...

TÜM BENZER POZİSYONLAR

İş Bulma Taktikleri

Özgeçmişinizi öne çıkartacak 4 öneri

Özgeçmişinizi öne çıkartacak 4 öneri İş aramada başarılı olmak için sizinle aynı pozisyona başvuranlara göre öne çıkmanız gerekli. Bu aslında o kadar zor değil. İşte size bir adım önde olmanızı sağlayacak 4 öneri.