YBWEB02
Bu ilan yayından kaldırılmıştır.

Guest Relations / Journey Ambassador

İstanbul Avrupa Yakası
  • 08.10.2016
  • 0 - 50 Arası Aday Başvurdu
  • 1298 Görüntüleme

Guest Relations / Journey Ambassador(JA-1016)Hilton Bomonti

İş Tanımı

A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at reception, during promotional activities, and more.



What will I be doing?

As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:

  • Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
  • Be responsible for special room assignments and suite occupancies
  • Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room
  • Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
  • Manage the Guest Relations Desk in the hotel lobby
  • Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
  • Maintain the inventory of Guest amenities
  • Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events

What are we looking for?

Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Calm, efficient, and organized with great attention to detail
  • Excellent personal presentation and communication skills
  • A passion for delivering exceptional levels of Guest service
  • Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
  • Computer literate and able to navigate through Company systems
  • Professional manner with an emphasis on hospitality and guest service
  • Guest relations experience in the hotel, leisure, and/or entertainment sectors
  • Proven ability to listen and respond to demanding Guest needs
  • Conflict resolution experience
  • Cash handling experience



What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!





Ek Bilgiler

İş Alanı
Çalışma Şekli
Tam zamanlı
Güncelleme Tarihi
08. 10. 2016
Son Başvuru Tarihi
07. 12. 2016
Sektörler

Firmanın Diğer İlanları

Hilton Bomonti
İstanbul Avrupa Yakası
Son 1 Hafta
An Accounts Receivable Clerk / Assistant will fully support ...
Hilton Bomonti
İstanbul Avrupa Yakası
Son 1 Ay
An Assistant Executive Housekeeper will support all Housekee...
Hilton Bomonti
İstanbul Avrupa Yakası
Son 1 Ay
A Receiving Clerk will manage the goods and deliveries movin...
FİRMANIN TÜM DİĞER İLANLARI

Benzer İlanlar

GRAND STAR TUR.SAN.A.Ş.
İstanbul Avrupa Yakası
14.12.2016
- Tercihen üniversitelerin Turizm-Otelcilik bölümlerinden mezun, - İleri seviyede İngilizce dilbilg...
Akka Hotels Antedon
Antalya, Türkiye
Bugün
Akka Hotels Antedon işletmemizde görevlendirilmek üzere, kurumsal değerlerimize bağlı, ala...
InterContinental Istanbul
İstanbul Avrupa Yakası
Son 1 Hafta
Ön Büro- Misafir İlişkileri Elemanı
Hilton Bomonti
İstanbul Avrupa Yakası
Son 1 Ay
A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experien...
DAMLA İNSAN KAYNAKLARI
İstanbul Avrupa Yakası
Bugün
Danışmanlığını yapmakta olduğumuz bir Butik Otel için Bayan Resepsiyonist arıyoruz. ** 07:00...
InterContinental Istanbul
İstanbul Avrupa Yakası
Bugün
Ön Büro-Resepsiyonist
InterContinental Istanbul
İstanbul Avrupa Yakası
Bugün
Guest Relations
İSTANBUL GOLDEN CITY HOTEL
İstanbul Avrupa Yakası
Bugün
İstanbul Golden City Hotel,92 odalı ve 4 yıldız sınıfında olup Beyoğlu bölgesinde bulunmaktadır...
Hotel Uyan
İstanbul Avrupa Yakası
Bugün
Sultanahmet merkezde bulunan turistik otelimiz 1992 yılından beri hizmet vermektedir.
Taksim Line Hotel
İstanbul Avrupa Yakası
Bugün
Looking for proffesionals to work with us at our unique Boutique Hotel in Taksim Square. Responsi...
BENZER TÜM İLANLAR

İş Bulma Taktikleri

Özgeçmişinizi öne çıkartacak 4 öneri

Özgeçmişinizi öne çıkartacak 4 öneri İş aramada başarılı olmak için sizinle aynı pozisyona başvuranlara göre öne çıkmanız gerekli. Bu aslında o kadar zor değil. İşte size bir adım önde olmanızı sağlayacak 4 öneri.