Food and Beverage Office Coordinator

A Food and Beverage Office Coordinator is responsible for coordinating the operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Food and Beverage Office Coordinator, you are responsible for coordination of operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Office Coordinator will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

·         Checking the rules and regulations are applied at F&B Department.

·         Helping the F&B manager to apply and amend the procedures or the equipments.

·         Coordinating the information flow with other departments in order to provide the best service to the hotel guests.

·         Supervising the outlet operations and report the necessary issues to the management.

·         Taking part in special projects with the F&B manager.

·         Identifying and scheduling the daily needs of the F&B departmental operations.

·         Being responsible for the price and content updates of the menus, drink lists and posters.

·         Checking the product quality and staff performance by making hotel tours and inspections.

·         Being responsible for the cleaning of the F&B offices, stores and goods receiving areas.

·         Ensuring the daily coordination with the Stewarding Department.

·         Making weekly maintenance lists for machines and equipments of the department.

·         Coordinating and scheduling the trainings assigned by the Training Department.

·         Organizing and attending departmental communication meetings.

·         Taking necessary precautions for the department related complaints and problems.

·         Assist other departments wherever necessary and maintain good working relationships

·         Knowing and following up the setting procedures of the napkins, table sheets and making the necessary changes of these equipments when necessary along with staff uniforms.

·         Preparing the required reports for the department manager. 

What are we looking for?

A Food and Beverage Office Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Good knowledge of Microsoft Office Programs

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry
• Willingness to develop team members and self