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Out Processing Caseworker

İstanbul Avrupa Yakası
  • 6.10.2015
  • 20 - 50

İş Tanımı

Company / Job Description

The International Catholic Migration Commission (ICMC) is an international operating non-governmental organization serving and protecting uprooted people, regardless of faith, race, ethnicity, or nationality.

Currently, ICMC operates under a cooperative agreement with the US Government as a Resettlement Support Center (RSC) Turkey and Middle East. For three decades, ICMC has partnered with the U.S. Department of State, Bureau of Population, Refugees and Migration to conduct refugee resettlement processing and such associated services as cultural orientation and medical exams for thousands of refugees seeking to be resettled in the U.S.; it has resettled approximately 40,000 refugees out of its Turkey and Middle East RSC, based in Istanbul. ICMC also has a sub-office in Beirut, Lebanon, and an ad hoc region consisting of Yemen, Kuwait, and UAE. The caseload includes a variety of different nationalities, including Iraqis, Iranians, Somalis, and Afghanis.

Job Purpose

The Out Processing Caseworker is responsible for ensuring that the files are correct and up to date when being presented to USCIS officers, cooperating closely with and assisting officers and other services within and otuside ICMC, completing the necessary steps of post USCIS interviews and getting refugees ready for travel.

Key Roles and Responsibilities

  • To work closely with USCIS teams during the circuit rides, entering USCIS results in the database;
  • To run quality checks and file reviews to ensure that they are complete and accurate and to correct any processing errors after USCIS adjudication;
  • To assists in various administrative tasks including but not limited to: researching, data entry, physical file updates, filing and case analysis;
  • To assist in scheduling refugees for medical appointments and entering medical exam results on the database;
  • To coordinate with In-Processing, Clerical, Refugee Information / Communication and Cultural Orientation units to ensure that the operational needs of the refugee processing program are met and high standards of casework are maintained;
  • To communicate with refugees as and when needed;
  • To establish and maintain good relationships with outreach contacts, with “processing partners” that include UNHCR, IOM and RPC;
  • To be vigilant for any activity or trends which may imply malfeasance or abuse of trust and report to management and / or the Risk and Compliance Coordinator;
  • To ensure that ICMC’s standards and PRM’s requirements are upheld at all times;
  • To perform tasks assigned by the Supervisors and the Head of Resettlement.

Aranan Nitelikler

Qualifications and Requirements:

  • Ability to uphold ICMC’s values of fairness, equality and respect of human dignity;
  • Commitment to safeguard refugee interests and to prevent any real or perceived abuse of trust and conflict of interest;
  • University degree or equivalent;
  • Experience in working as a team and individually to meet tight deadlines and manage a heavy caseload efficiently and effectively;
  • Ability to cooperate with other units within the Resettlement, services within and outside of ICMC to progress the cases and prepare accurate information for case files;
  • Ability to work flexibly and creatively under pressure while still maintaining the focus on the program targets;
  • Proven inter-personal skills in relating to colleagues, interpreters and refugees with patience and compassion;
  • Demonstrated ability to work flexibly to accommodate fluctuating workload and meet tight deadlines;
  • Knowledge of MS Office applications and typing skills;
  • Written and verbal communication skills in English. Knowledge of Arabic and /or Farsi is an advantage;
  • Previous experience working in a multi-cultural environment is an advantage;

How to apply

If you are interested in this vacancy, please send your up-to-date CV to cv@icmcturkey.org together with a covering letter explaining why you think you would be suited to this post.

The closing date for the applications is October 20, 2015. Please include the reference number and applicant’s full name in the email subject line. Please note that applications received after the deadline will not be accepted.

All applications will be treated in strict confidence.

Özet Bilgiler

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