Firmanın diğer ilanları
İş Tanımı
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Proven sales record in both social and corporate. Excellent customer service skills. Highly organized with strong attention to details. Identifies training opportunities and plans a strategy to accomplish goals. Be available during all major Banquet functions.
- Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
- Applies knowledge of all laws, as they relate to an event.
- Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
- Adheres to and reinforces all standards, policies, and procedures.
- Manages departmental inventories and maintains equipment.
- Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.
- Assists team in developing lasting relationships with groups to retain business and increase growth.
- Sets goals and delegates tasks to improve departmental performance.
- Conducts monthly department meetings with the Banquet team.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Ensures employees understand expectations and parameters.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Aranan Nitelikler
- Bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
- At least 5 years work experience in Banquets Operations or related professional areas in an international hotel chain
- Minimum 2 years experience in Banquets Operations discipline with managerial responsibilities
- Excellent interpersonal, communicational and leadership skills
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace
- Setting high standards of performance for self and/or others
- Proactively taking action and going beyond what is required
- Fluent in English
- No military obligation for male candidates / at least 2 years postponement
Özet Bilgiler
- Banquet Müdürü
- Turizm - Otelcilik
- Tam zamanlı
- Orta Düzey Yönetici
- İstanbul Avrupa Yakası
- 5-10 yıl
- 23.12.2014
- 13.03.2015
- 17.03.2015
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