Sales Support

John Crane world leader in industrial sealing systems looking for  "Sales Back Office Support" Staff for Istanbul Sales and Service Center

Key Tasks :

Sales Administration

• Preparation of job quotations, including coding and pricing, in coordination with relevant Sales Manager and sister companies.
• Support external sales team with specific customer account information,
• Networking and communication with customers, agents, and other JC operations.
• Review customers enquiries and orders
• Permanent follow up and monitoring of internal order processing and delivery performance.
• Use of company business systems.
• Work with other departments to expedite the service to customers.
• Prepare notifications for non compliances.
• Review LOC for commercial terms and conditions.

Shipping/Packing

?      Product Stock description in accounting system, Stock entry and invoicing

?      Matching invoice details and product and make order ready to be delivered

?      Liase with carriers, tax office, customs

?      Document preparation and follow up legal documents (i.e. lette of credit, shipping orders, customs documents)

?      Records shipment data such as charges, space availability, damages, and discrepancies for reporting and accounting purposes.

?      Liase with third party representatives to rectify problems, such as damages, shortages and nonconformance to specifications.

Finance Support:

?      Check bank accounts

?      Allignment of bills provided from abroad and agreement with finance regarding payments

?      Forwarding customer cheques to bank

?      Forwarding documents to Accounting Department

?      Alignment with Accounting Department regarding cost during reporting period

General Tasks:

?      Answering phone calls

?      Assistance of country Manager

?      Procurement function office supplies / Cleaning Personnel / Plumper / Electrician

?      Mail in-box/out-box

?      Temporary support of colleagues other areas within her capability.

Required previous experience:

• 3+ years of professional experience in a similar role (technical or engineering industry preferred)
• Excellent administration and organizational skills
• Experience of working in a multinational and multicultural environment is an advantage.

Required Technical Knowledge:

?      Extensive experience in the area of custom's procedures

?      Knowledge of import and export procedures.

?      Letter of credit management.

Education/Qualifications :

• University degree or diploma in Logistics or similar field.
• Computer literate in MS Office and MS Outlook, SAP
• Commercial and Technical understanding

Language: English       Written Level: Excellent           Spoken Level : Excellent

Language: Turkish

Further Comments or notes regarding the selection process (if any) :