Bu ilan yayından kaldırılmıştır.

Front Office Agent

  • 24.01.2015
  • 100 - 200

İş Tanımı

FRONT OFFICE AGENT
(Ref:FOA02)

Kempinski Hotel Barbaros Bay Bodrum is looking for a candidate for ''Front Office Agent'' position.

LOCATION: Kempinski Hotel Barbaros Bay Bodrum.

DEPARTMENT: Front Office.

START: 01.04.2015

SCOPE

The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the procedures and standards. 

MAIN RESPONSIBILITIES

  • Handles Guest check-in and check-out procedures in coordination with Housekeeping department
  • Handles cashier transactions.
  • Handles guests requests and telephone calls.
  • Has thorough knowledge on rooms, location, view, product, features, amenities and must be able to answer all related questions.
  • Follows up group arrivals and departures/ daily departures / late departures / early arrivals / room blocking and takes immediate action.
  • Responsible for preparing the daily report, attending to daily handover and monthly departmental meetings.
  • Responsible for covering AM / PM and Night Shift on rotation basis.

Aranan Nitelikler

COMPETENCIES

  • Preferably a University Graduate or student with a specialization in Tourism and Hotel Management.
  • Previous experience in Front Office, preferably in a 5* Hotel.
  • Excellent oral and written skills in Turkish and English.
  • Additional language is beneficial.
  • Proficiency in Microsoft Office programs
  • Proficiency in OPERA PMS.
  • Working knowledge of room reservation procedures
  • Excellent planning, organization and communication skills.
  • Good team-worker.
  • Guest service oriented.
  • Friendly and caring attitude.
  • Flexibility in working in AM, PM and night shifts.
  • To fill this position candidate also should be:
  • People Orientented
  • Passionate for European luxury
  • Entrepreneurial
  • Straightforward

Özet Bilgiler

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BENZER TÜM İLANLAR

KEMPINSKI HOTEL BARBAROS BAY BODRUM

Nestled on the cliffs overlooking pristine Barbaros Bay, Kempinski Hotel Barbaros Bay Bodrum is located on a private bay with a ‘blue-flagged’ private beach facing the magnificent Aegean Sea, offering its guests a unique and luxurious vacation. In one of our spacious rooms or luxurious suites, we guarantee that your vacation will be a sophisticated and fulfilling experience. Through a rich variety of restaurants, bars and the magnificent Sanitas Spa, we always strive to serve you the Kempinski promise of European luxury.
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