GROUP & CONFERENCE SALES MANAGER

Strategic Intent
The Group & Conference Sales Manager is expected to manage and prospect for group business in order to meet and exceed annual and monthly budgeted room revenue and food and beverage revenue assigned to this market segment. Additionally, the Group & Conference Sales Manager is required to mentor Coordinator(s) in order to foster seamless group client & hotel synergy, thorough market coverage and excellent Regional Sales Office relationships.

Scope of Position
The incumbent will prospect for and manage group business from specific accounts in a specified region of the United States. There will be required sales trips and travel to destinations outside San Francisco. The incumbent will be expected to possess the tenacity, creativity, flexibility and commitment that is necessary to succeed in meeting expected assigned responsibilities.

Duties and Supporting Responsibilities
•Complete on-boarding checklist encompassing Global MOHG and local Bodrum familiarization process to include competitive site inspections, alignment with Regional Sales Organization, and circulating letters and email introductions to your professional contacts
•Create and implement strategic prospecting plan and action plan for review and approval
•Actively participate, orchestrate, and initiate projects and meetings as required to achieve sales goals and hotel objectives
•Meet and exceed monthly, quarterly and annual revenue group sales goals
•Methodically solicit potential clients for future business on an on-going basis
•Conduct outside sales calls and highly polished presentations to companies
•Attend hotel and industry related functions and tradeshows
•Entertain potential and existing clientele to develop and maintain relationships
•Supervise Sales Coordinator(s)
•Conduct pre-convention meetings when necessary
•Plan and operate hotel "FAMiliarization visits" for selected third-party meeting planner and end-user group clients
•Participate in all sales coverage schedules and any manager on duty programs
•Participation in yearly budget and marketing plan
•Conduct onsite inspections for potential clients
•Follow-up on all sales leads in a timely fashion
•Monitor current market trends and be knowledgeable of competitor activity
•Meet the required daily, weekly and monthly prospect calls, sales calls and client entertainment goals.
•Prepare weekly sales call reports as directed by the DOSM.
•Perform any other reasonable duties as required by the department head.
•Adhere to the Legendary Quality Experience standards set forth in the Sales & Marketing department's standard operating procedures.

Mandatory
•Working experience in group sales in the hotel industry is required
•Knowledge of Delphi and luxury hotels sales experience is desirable
•Excellent written and verbal communication skills are a must
•Personal qualities: self motivated, takes initiative, professional and outgoing
•Candidates must have a track record of success
•Appropriate, professional appearance and presentation
•Ability to balance workload that involves following up with past third-party clients & end-user group contacts, day-to-day obligations and growing future business
•Extremely strong written, interpersonal and presentation skills
•Able to demonstrate flexibility to the customer and nimble at successfully negotiating business in person, and over the phone
•Team player who fosters good work relationships with a positive mental attitude
•Very detail-oriented and desire to proactively assist colleagues and guests who need help at anytime

Desirable
•Minimum of two years of experience managing and/or coordinating the group sales process preferably for a luxury property
•Previous experience working in Reservations and/or Conference Services preferred
•Previous experience managing and/or mentoring sales managers and sales coordinators
•Capability to use Excel to generate and interpret data reports on business volume from sales territory and individual sales progress reports