YBWEB02

Company / Job Description

A Food & Beverage Hostess is responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience while working to achieve departmental targets.

What will it be like to work for this Brand? 

 

We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. 

If you understand what it’s like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with us.

 

What will I be doing?

As a Food & Beverage Hostess, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience. A Food & Beverage Hostess would also be required to work in all areas of F&B and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

 

  • Welcome guests in a polite and friendly manner
  • Coordinate seating for customers
  • Up-sell with latest departmental incentives
  • Manage table set-ups.
  • Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

 

 

Required Skills

What are we looking for?


A Food & Beverage Hostess always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

 

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Food & Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

Summary Info

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