Operation Management Team Leader

Manages and coordinates the center's internal systems and overall administrative functions.  Advises, supports, and communicates with the business manager and the other members of the management team. Uses communication skills and sound judgment to build customer relationships and resolve customer concerns.  Assists in growing and retaining the small-customer segment.  May direct the work of union, union-free, and administrative employees, including documenting and recommending disciplinary action.  Has the authority to make operational and management decisions.  This position reports to the business manager.

• Bachelor or Master Degree in Industrial Engineering and/or similar sciences from reputable universities
• Min. 3 years of experience
• Fluent in English
• Customer focused
• Good communication and interpersonal skills
• Good analytical and problem solving skills
• Demonstrate leadership skills/potential
• Ability to build relationships and work well as part of a team
• Strong interest in career opportunities in the parcel industry
• Willingness and capable to take extra efforts and handle stress
• Strong sense of responsibility
• Flexibility and mobility to move between UPS sites
• Military obligation for male candidates