Insider/ Guest Relations Supervisor

More than a hotel, more than a lifestyle, W Hotels Worldwide, is a state of mind. It is a combination of personality and life-style living with an infusion and energy of non-traditional luxury. It is where you go to escape from the routine and become a part of all that is NOW.

Urban Land Institude 2009 Award winner W Istanbul opened on April 2008 at Akaretler Rowhouses, located at the very heart of Istanbul, a merge of history and modern times. W Istanbul embraces 136 guest rooms, including 33 Suites, featuring Frederic's Restaurant, Minyon Restaurant, W Lounge & SIP Bar and 4 Studios (Meeting Rooms) with high-tech meeting facilities, bar and cocktail areas with W Istanbul service quality difference.

W Insider brings to life the W core value of 'Insider' for the W guest and allows W Hotels Worldwide to activate this key brand differentiator in a way that creates both valuable and memorable experiences for our guests.,

The position ensures that there is someone available at key times to focus entirely on providing guests inside tips and information on the city they are in as well as making WOW moments (both big and small) come to life during the guests' experience at W.

This position provides a visible and accessible presence in order to anticipate, understand and act upon the needs and desires of our guests. The position creates a link between newly discovered guest wishes and hotel teams who make the wishes come true.

Walking and standing are required most of the working day. This includes through the Living Room where music levels may be higher during evening hours. Length of time for these tasks may vary from day to day and task to task.

- Perfect command of Turkish & English

- Minimum 2 years of Guest relations position at 5 * Hotel

- Word, Excel and Opera knowledge