GENEL NİTELİKLER

Responsibilities



Contact potential or existing customers to inform them about a product or service using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information on company system

Handle grievances to preserve the company’s reputation

Go the “extra mile” to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Requirements

Qualifications

Proven experience as telesales representative or other sales/customer service role

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Ability to learn about products and services and describe/explain them to prospects

Excellent knowledge of English/Arabic, Native candidates are preferred.

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints



Living Places : Beylikduzu - Esenyurt - Bahçeşehir - Avcılar