İş Tanımı
Applications :
For further details on this vacancy and to apply, please follow the link below:
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
The British Consulate in Istanbul is part of a worldwide network, representing British political, security, economic and consular interests overseas and is looking for a Consular Officer to support British Nationals in Turkey.
Main Duties and Responsibilities:
- Provide assistance to distressed British nationals in the Istanbul Consular District by visiting hospitals, airports, detention centres and police stations, liaising with families, Turkish and UK authorities;
- Give advice on consular matters by answering telephone enquiries, drafting replies to e-mails and dealing face to face with customers at the counter;
- Build strong professional relationships with internal and external contacts to enable the consular team to provide an efficient and professional service, particularly to our most vulnerable customers;
- Prison visiting & family liaison: Ensure all British National prisoners are treated equally regardless of the (alleged) offence by face to face meetings, enabling family contact and following up welfare needs;
- Prepare documentary services including Emergency Travel Documents in line with the FCO’s Consular Guidance;
- Contribute to the Consular elements of the Turkey network’s Crisis Management Plan including maintenance of Istanbul’s emergency
- equipment;
- Carry out office functions in support of the above including filing, faxing, handling fees, daily, monthly and periodic returns including management information and activity recording;
- Any ad hoc requests to support the Consular Team;
- Carry out other duties as assigned by the line manager or senior manager.
Aranan Nitelikler
- Fluent English and Turkish written and verbal communication skills;
- Good knowledge of Microsoft Office applications;
- Able to work under pressure and within a team;
- Excellent interpersonal and organisation skills;
- Willingness to work out of hours if needed and to travel within Turkey at short notice;
- Previous office and customer care experience.
Desirable qualifications and experience:
- Driving License;
- Previous Consular or customer service experience.
Required competencies:
Seeing the Big Picture, Changing and Improving, Making Effective Decisions, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace
Application deadline : 02 November 2017
Grade : A2 (L)Type of Position : Full-time, Permanent
Working hours per week : 36.25
Number of vacancies : 1
Starting yearly salary (TRY) : 58,446.08 TL gross
Start Date: 27 Npvember 2017
Other benefits and conditions of employment:
This is a full-time permanent contract for 5 working days (36.25 hours net) per week.
The annual salary for this position is 58,446.08 TL gross, A2 level. Please note that staff members are responsible for paying any income tax required by local law.
All applicants should have the right to live and work in Turkey. The British Consulate General does not sponsor for work permits.
Staff recruited locally by the British Consulate General in Istanbul are subject to Terms and Conditions of Service according to local Turkish employment law.
British Diplomatic Missions are equal opportunities employers, dedicated to inclusivity, a diverse workforce and valuing difference. We are committed to developing a learning organisation that enhances business performance, maximises our staff’s potential and encourages staff innovation and development.
Özet Bilgiler
- Konsolosluk Görevlisi
- Diğer
- Tam zamanlı
- Uzman
- İstanbul Avrupa Yakası
- 20.10.2017
- 20.10.2017
- 2.11.2017
En Yeni İlanlar
British Consulate General İstanbul
British Embassy Turkey
Our mission is to develop and improve relationships that will make the UK and Turkey more secure and prosperous. Our priorities include cooperation in international policy; trade and investment; defence; energy; illegal immigration; counter-terrorism; and international crime.
Our network of posts in Turkey, including the British Embassy in Ankara and our Consulate General in Istanbul, develop and maintain relations between the UK and Turkey. We work on a wide range of issues including Turkey’s bid to join the European Union, the economy, energy policy and international security.
We have a dedicated team working on projects to improve Turkey’s prospects of joining the EU. We are improving ties between British and Turkish companies to ensure that we meet the target set by the British prime minister and his Turkish counterpart in 2010 to double bilateral trade by 2015.
We have a large consular network with posts in Antalya, Bodrum, Marmaris, Izmir and Fethiye. These offices deal with a wide range of issues in a country that receives around 2.5 million British visitors a year and where up to 40,000 Britons live for all or part of the year.
In addition to staff posted to Turkey from the United Kingdom, the Embassy employs staff locally, most of whom are Turkish citizens. We seek to recruit and retain talented and high performing staff, who support and develop each other and are committed to high standards of service.
The Embassy values diverse talents, skills and background, drawing on the rich cultural and ethnic diversity of the UK and Turkey. As an equal opportunities employer, the Embassy welcomes applications from suitably qualified individuals, regardless of race, colour, gender, disability, sexual orientation, religion, belief and age.
The Embassy HR Office accepts applications only for specific vacancy announcements. We will not accept applications that are not associated with a specific vacancy announcement.
