UKVI Office Manager for Istanbul (TUR19.439)
- 19.08.2019
- Yönlendirmeli İlan
İş Tanımı
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Job Description (Roles and Responsibilities)
The main purpose of this job is related to office management, in what relates to:
- Motivate and support visa section staff through effective line management, by providing and ensuring regular dialogue and open communication, and ensuring correct levels of staffing;
- Promote and uphold high professional standards, leading by example when dealing with enquiries and answering correspondence relating to Operational and Business Support activity;
- Manage resources proactively to ensure an effective response to changing demands and priorities, including through active change management;
- Ensure all management controls are in place and checks are carried out in accordance with Best Practice guidelines and that statistical returns are fully and correctly completed within time limits.
Moreover, it will also include:
- Direct Line Management of support staff and countersigning officer role for those in line management chain with teams;
- Liaison with local and Regional Teams to provide support for local recruitment campaigns, HR issues and induction for new staff;
- Complete monthly administrative returns and any other statistical returns as required;
- Approving expense and procurement charges on appropriate computer systems;
- Working collaboratively with the local and Regional management teams as well as the People Committee to ensure delivery of commitments under the regional Delivery and Change Plan – specifically Great Place to work/Operational Excellence, Customers, Digital Delivery and Resources;
- Liaison with Corporate Services on office maintenance and the “Green” agenda;
- Liaison with the Regional and Local training teams to ensure all staff comply with Mandatory and Annual training requirements and up keep an up to date a register of training activity;
- Liaison with IT Support Officers on creation, and deletion of user accounts and distribution lists and maintaining an accurate asset register;
- Working with the Customer and Commercial teams to assure Management Information and contractual obligations are met;
- Engage proactively with the Supplier Relationship teams to obtain and consolidate Customer Insight;
- Assist with the maintenance and delivery of Internal Communications.
- Application deadline 1 September 2019
- Grade B3 (L)
- Type of Position Full-time, Permanent
- Working hours per week 36.25
- Region Europe, Eastern Europe & Central Asia
- Country/Territory Turkey
- Location (City) Istanbul
- Type of Post British Consulate General
- Number of vacancies 1
- Starting monthly salary (USD) 2,602.41 gross
- Start Date 1 October 2019
Other benefits and conditions of employment
- This is a full-time permanent contract, for 5 working days (36.25 hours net) per week.
- The monthly salary for this position is 2,602.41 USD gross B3 level. Please note that staff members are responsible for paying any income tax required by local law.
- All applicants should have the right to live and work in Turkey. The British Consulate General does not sponsor for work permits.
- The successful candidate will be subject to professional background check, security clearance and a probation period of 2 months.
- Staff recruited locally by the British Consulate General is subject to Terms and Conditions of Service according to local Turkish employment law.
- British Diplomatic Missions are equal opportunities employers, dedicated to inclusivity, a diverse workforce and valuing difference. We are committed to developing a learning organisation that enhances business performance, maximises our staff’s potential and encourages staff innovation and development.
Additional information
Aranan Nitelikler
Essential qualifications, skills and experience
- Fluency in English (both oral and written);
- An excellent team player with experience in office management and in managing teams;
- Able to work under pressure as part of a large team and complete tasks to an agreed standard;
- Play a multifunctional role and maintain flexibility and rotate between units and various tasks as required;
- Able to remain customer focused, polite and courteous under pressure;
- Able to manage own workload with minimal supervision;
- Experience in Microsoft Office applications, in particular Word and Excel;
- Flexible and positive about working in a forward thinking, modern and motivated department, which is working at the forefront of visa work.
Desirable qualifications, skills and experience
- Experience in HR;
- Experience in working in an international or governmental organisation
- Experience in Customer Service Management
Required competencies
Changing and Improving, Making Effective Decisions, Leading and Communicating, Collaborating and Partnering, Building Capability for All
Özet Bilgiler
- Ofis Yöneticisi
- Kamu - Devlet
- İdari İşler / Ofis , İnsan Kaynakları
- Tam zamanlı
- Orta Düzey Yönetici
- İstanbul Avrupa Yakası
- 0-25 yıl
- 19.08.2019
- 19.08.2019
- 1.09.2019
Benzer İlanlar
British Consulate General İstanbul
British Embassy Turkey
Our mission is to develop and improve relationships that will make the UK and Turkey more secure and prosperous. Our priorities include cooperation in international policy; trade and investment; defence; energy; illegal immigration; counter-terrorism; and international crime.
Our network of posts in Turkey, including the British Embassy in Ankara and our Consulate General in Istanbul, develop and maintain relations between the UK and Turkey. We work on a wide range of issues including Turkey’s bid to join the European Union, the economy, energy policy and international security.
We have a dedicated team working on projects to improve Turkey’s prospects of joining the EU. We are improving ties between British and Turkish companies to ensure that we meet the target set by the British prime minister and his Turkish counterpart in 2010 to double bilateral trade by 2015.
We have a large consular network with posts in Antalya, Bodrum, Marmaris, Izmir and Fethiye. These offices deal with a wide range of issues in a country that receives around 2.5 million British visitors a year and where up to 40,000 Britons live for all or part of the year.
In addition to staff posted to Turkey from the United Kingdom, the Embassy employs staff locally, most of whom are Turkish citizens. We seek to recruit and retain talented and high performing staff, who support and develop each other and are committed to high standards of service.
The Embassy values diverse talents, skills and background, drawing on the rich cultural and ethnic diversity of the UK and Turkey. As an equal opportunities employer, the Embassy welcomes applications from suitably qualified individuals, regardless of race, colour, gender, disability, sexual orientation, religion, belief and age.
The Embassy HR Office accepts applications only for specific vacancy announcements. We will not accept applications that are not associated with a specific vacancy announcement.
