Bu ilan yayından kaldırılmıştır.

Firmanın diğer ilanları

Cluster Sales Executive - Corporate
Hilton Istanbul Bosphorus
İstanbul Avrupa Yakası - Şişli
Dün
Cluster Sales Executive - Government & Diplomatic Relations
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İstanbul Avrupa Yakası - Şişli
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Mekanik Teknisyeni
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İstanbul Avrupa Yakası
Son 1 Hafta
Steward Chef - Hilton İstanbul Bakırköy
Hilton Istanbul Bosphorus
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Son 1 Hafta
Group, Conference & Event Sales Executive
Hilton Istanbul Bosphorus
İstanbul Avrupa Yakası
Son 1 Ay
Firmanın Tüm İlanları

Cluster Reservations Agent

İstanbul Avrupa Yakası
  • 08.01.2020
  • 50 - 100
  • 813 Görüntüleme

Job Description

A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.



What will I be doing?

As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Cluster Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Cluster Reservations Agent will perform the following tasks to the highest standards:

Convert, quickly, inquiries into contracted business
Respond, positively, to sales inquiries to develop future sales leads
Identify sales leads, as appropriate
Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
Provide prompt and efficient service while maintaining the hotels brand standards

Required Skills

What are we looking for?

A Cluster Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

A passion for delivering great customer service
A highly professional telephone manner and excellent communication skills
Outstanding administration and organizational skills
Intermediate computer proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in a Reservations environment
Tertiary qualifications, or other collegiate-level degree


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Summary Info

  • PAYLAŞ

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BENZER TÜM İLANLAR

Hilton Istanbul Bosphorus

Dünya çapında 939.000’in üzerinde otel odamızla biz, dünyanın en büyük otelcilik şirketlerinden birisiyiz. Başarımızın sizin başarınıza nasıl artı değer katacağını görün.


İşimiz açısından çok önemli sorunlara etki etmek için değer zincirimize yatırım yapıyoruz. Operasyonlarımız, tedarik zincirlerimiz ve topluluklarımız arasında olumlu sosyal ve çevresel değişiklikler yönlendiriyoruz.



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