Processing Executive (Bayan Süreç Yöneticisi)

Purpose: This is a key role, supporting the work of the Company at the most senior level. You will report directly to the General Manager (GM).

1. GENERAL DUTIES:
• Prepare, key in, edit and proofread correspondence, application forms, brochures, publications, 
reports and related material from shorthand, handwritten copy using computers.
• Open and distribute incoming regular and electronic mail and other material and co-ordinate 
the flow of information internally with other departments and externally with clients and/or 
developers.
• May order office supplies, inventory, and office equipment and arrange for servicing in the case 
of major repairs.
• Respond to telephone, in person or electronic enquiries and/or relay telephone calls and 
messages.
• Set up and maintain manual and computerized information filing systems.
• Label files according to retention and disposal schedules and prepare files for disposal.
• May compile data, statistics and other information and may conduct research.
• May supervise and train other staff in procedures and in use of current software.

2.SPECIALIZED DUTIES:
• Prepare the personal and business documents/information List and templates required for 
each Citizenship-by-Investment Program. 
• Sort, process and verify application forms and other documents received from the clients.
• Completing Citizenship Application Forms.
• Issue "Revision Feedback" on the documents received from the Client(s).
• Communicate with Clients professionally and in a timely manner (sending acknowledgement of 
sending/receiving packages by courier, Documents Request email and Review sheet on the 
documents received).
• Deal with couriers (DHL or FedEx) effectively in dispatching and tracking shipments.
• Follow-up the Clients' files on a weekly basis in order to show current status of the file warn 
against documents missing or about to expire. 
• Follow-up the Investment Real Estate purchase process and revise the purchase documents.
• Review files periodically to ensure they are complete and correctly classified.
• May attend conferences.
• Provide general information to clients.

In addition to supporting the above day to day duties, the scope of the role can be extensive and additional duties may include:
• Preparing presentations introducing and summarizing Citizenship-by-Investment Programs 
creatively for the marketing purpose.
• Preparing and posting Newsletter releases about both the company & the industry.
• Commit to working proactively to support both the team and process output.
• To be amiable, professional and approachable at all times.
• Any other duties commensurate with the accountabilities of the post.

Credentials & Employment Background
• To have a suitable university Degree.
• To have an understanding of the need for confidentiality.
• To have an understanding of the requirements and implications of working with the GM.
• To have the ability to understand a broad range of business activities from HR, Sales 
& Marketing, Client-Service and Basic Accounting.
• To demonstrate the ability to exercise compassion and assertiveness when situations demand.
• To be IT literate; experience of word, excel, PowerPoint, database management and other 
major software applications.
• To possess excellent administration and good secretarial skills.
• To possess excellent verbal and written communication skills in the English Language.
• To have a demonstrable understanding and interest in the activity of the business.
• To be keen to develop her experience through training, qualification and continuing professional development.