Firmanın diğer ilanları
Çalışma arkadaşlarımızın varışı ve ayrılışını koordine etmek için İnsan Kaynakları’ndan bilgi alarak bunu Giriş Güvenliğine bildirmek
Güvenlikle ilgili sorunlarda/vakalarda otelin Güvenlik departmanıyla irtibata geçmek
Günlük olarak etrafı kontrol etmek varsa arızaları ve tamir ihtiyaçlarını otelin Mühendislik Departmanına bildirmek
Tüm odaların çalışma arkadaşlarımız geldiğinde hazır halde olmasını koordine etmek, çalışma arkadaşlarımızı karşılamak, odalarına kadar onlara eşlik etmek ve gerekli anahtarları vermek
Turizm sektöründe kariyer hedefleyen
Misafir memnuniyeti odaklı, ekip çalışmasına yatkın
Esnek çalışma saatlerine uyum sağlayabilecek, vardiyalı ve sezonluk çalışabilecek
Bodrum ya da Milas'ta ikamet eden tercihen Türkbükü'ndeki lojmanımızda ikamet edebilecek
Demonstrates security conscious behaviours in respect of guests, colleagues and hotel property / welfare and reports suspicious circumstances to the Manager
Provide excellent service at all time to all of our guests
To ensure that reservations are handled in a friendly and professional manner
Assist guests courteously and efficiently
Set up tables as per the standard
To collect and update Guests’ database
To organize the menus for each service and ensure they are cleaned and in good condition, check menus stock level
To present menus and wine lists and also assist in service during meal period.
Collect daily newspaper and set up accordingly
Demonstrates a high standard of verbal communication, social skills and up-selling skills.
Willing to work a flexible schedule and holidays.
Have a minimum of 3 years’ experience in similar position, preferably in luxury environment.
Have the ability to handle multiple tasks at one time.
Misafir memnuniyeti odaklı, ekip çalışmasına yatkın,
Esnek çalışma saatlerine uyum sağlayabilecek, vardiyalı ve sezonluk çalışabilecek,
Bodrum veya Milas'ta ikamet eden ya da Bodrum/Türkbükü'ndeki lojmanımızda ikamet edebilecek.
Prepare & develop the Marketing & Communications Plan, together with the Director of Sales & Marketing.
Implement the hotel's annual advertising plan and coordinate.
Prepare annual expenditure proposal for all advertising and promotional activities.
Forecast and allocate the approved budget as per ongoing activities on a monthly basis.
Control all expenditure to be in line with hotel’s business activities.
Liaise with overseas Public Relations consulting firms and the MOHG Corporate Communications Director.
Manage and work closely with creative and pr agencies for development of new marketing communications and tactical/promotional materials.
Maintain regular contact with local and international media (media hostings, press trips...).
Create regular press release, pitches and interviews material highlighting new services, special promotions of the hotel.
Ensure hotel receives regular exposure in local and international media through print, online, radio and television through proactive and reactive PR actions.
Draft Q&As and fully brief senior management for media activity.
Develop strategic brand partnerships with relevant brands in the luxury, lifestyle and arts and cultural world.
Develop, manage and monitor the Hotel’s social media channel strategy.
Ensure adherence to MOHG social media guidelines.
Ensure up-to-date, brand-appropriate web site copy for the hotel.
Liaise with appropriate corporate and property colleagues to update the hotel site regularly.
Ensure news related information, photography, videography and press releases are updated and featured as appropriate for all audiences.
Oversee web traffic analysis to create and execute a successful digital marketing strategy.
Liaise with global digital marketing team to coordinate PPC, meta search and email marketing campaigns to increase direct digital bookings to the hotel.
Ensure social media activity is coordinated with paid campaigns.
Work with global digital marketing team to identify and execute paid social media campaigns to engage both global staying guests and local audiences.
Oversee production of existing collateral and development of new promotional materials in compliance with MOHG CID guidelines.
Control inventory and stock of all collateral, (hotel and MOHG central mail-house/PMS).
Liaise with F&B, Spa, Rooms and Events departments to coordinate all hotel promotions and marketing drives.
Plan, organise and oversee all photography and videography sessions for the hotel to ensure the right assets are in place for media, digital and collateral use.
Perform any other reasonable duties as required by the management from time to time.
Take responsibility for handling crisis communications component of crisis management.
Minimum 5 years’ working experience in the luxury hotel industry; international experience preferred.
Previous experience is essential in similar role, must have been a Marketing and Communications for a minimum of 2 years with a proven track records of results.
Proficient in written and spoken English and Turkish.
Excellent communication and interpersonal skills; good marketing sense and organizational skills.
Outgoing and enthusiastic personality.
To manage and oversee HACCPs for all food items served
To ensure compliance with Food Standards guidelines and audit requirements
To ensure the Hotel back of house areas and venues are at audit ready status at all times including all relevant documentation
To ensure safe, accurate and documented cleaning methodology and procedures are implemented with the assistance of the chemical supplier
To ensure industry leading standards of hygiene and good housekeeping practices are maintained throughout the hotel
Level 4 Award in Food Safety Management for Catering and RSPH has a Level 4 in HACCP Management for Food Manufacturing
Knowledge of all hygiene standards
Knowledge and understanding of audit requirements
Knowledge of PPE and safety equipment
Understanding of health and safety
Appropriate Supervisory experience and trainingFood related experience
To be fully aware of the system of receiving and processing invoices within the Hotel and to operate within this system accurately and efficiently.
To assist in providing the relevant month-end / year- end information within the required deadlines.
To deal efficiently with all telephone queries to and from suppliers.
Provide a co-operative service to all departments within the Hotel.
Undertake statement reconciliation on a monthly basis.
Ensure when paying suppliers that all invoices have full supporting back up such as purchase orders, delivery notes, H.O.D signature etc.
To ensure that a tidy and efficient filing system is kept of all invoices, payments and reports.
To ensure an accurate record / log of invoices is kept up to date.
To be aware of the Company’s Policies & Procedures for the processing of Accounts Payable and also to ensure that local legislation is followed with regards to Tax, record retention etc.
Responsible for opening, franking and distribution of the internal / external mail on a daily basis for the Accounts department.
Previous finance experience at luxury properties
Advanced Excel knowledge
Good communication skills spoken and written both in Turkish & English
Attention to Detail
Must work in safe and organised manner
Advanced Excel knowledge
MANDARIN ORIENTAL BODRUM
-The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
-Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
-The Group regularly receives international recognition and awards for quality management and legendary service hospitality.