Application Engineer

Application Engineer is providing presales application engineering service to prospective customers and sales team members, solution Architecture suggestions, post-sales technical support to customers, project support for integrating products, and product training, for all device and connectivity products.

Responsibilities:       

* To respond to customers including Key Accounts, Channel Partners, and General Accounts, as well as Advantech sales team members with respect to application inquiries and provide technical assistance in selecting products for the specific application.  * Evaluate projects with the sales team to advise the potential customers with respect to the specification of various device products and any anticipated degree of difficulty with modifying and/or integrating the various products.
* To provide training to customers and the sales teams with respect to the technical aspects of various device products.
* To become proficient at using all configuration software for all device products and using internal software for recording support requests and other internal administrative tasks.

   
Technical degree in engineering, science or equivalent.     
Understanding of industrial Panel PC, Box PC, ethernet switches, remote I/O, PC based plug-in I/O, PLCs, PACs, and other field devices.
Having experience in technical support in PC or related field is preferable.     
Understanding of industrial communication technologies including Ethernet, serial, wireless, and fieldbus, and various communication protocols, such as Modbus.·        
Industrial automation application knowledge is helpful, including factory automation, machine automation, and in fields such as Power & Energy, Water & Waste Water, or Oil & Gas.       
Having strong organization skills, some experience with Microsoft Office products and a collaborative disposition, but able to work independently and be a self-starter. Strong written, verbal communication skills in Turkish and English