Assistant Front Office Manager

Allium Bodrum Resort & SPA is the new luxurious resort of Yalıkavak, located less than 1500 meters from the exclusive Yalıkavak Marina. The resort is composed of 9 units, each housing between 4 to 8 rooms, and totaling 36 rooms and suites, and all built on a slope of the coastline, giving every room an uninterrupted view onto the Aegean Sea, and giving every guest a direct access to the private beach. The resort is designed with natural materials, with each room decorated with earth toned colors, and elegantly complemented with splashes of color throughout the room, creating a perfect hideaway to relax, unwind, and live exclusive memories. The resort has Ayva Restaurant serving Mediterranean Cuisine, Pergola Grill & Bar and The Beach Bar, both serving a wide selection of snacks and salads, an Mandalina Bar where guests will be able to enjoy their favorite sun downers, and of course 24 hour room service.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• To consistently offer professional, friendly and engaging service
• To assist the Front Office Manager in all aspects of the department and ensure service standards are followed
• To ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
• To communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
• To train supervisors and fulfill training role in the absence of the trainer
• To assist guests regarding hotel facilities in an informative and helpful way
• To follow department policies, procedures and service standards
• To follow all safety policies 
• Other duties as assigned