Director of Revenue & Reservations

  • 03.11.2020
  • 0 - 50
  • 972 Görüntüleme

Job Description

Ensure that the hotel and MOHG brand image is integrated into revenue management decisions in all areas of the hotel: Rooms, F&B and Spa (i.e.: Lost-it rates cannot dilute brand image)
Provide input into the different booking lead times of market segments to facilitate future control
Monitor and control the hotel's inventory on a daily basis by setting restrictions on the number of rooms that can be sold in each market segment
Complete forecasts (3 day, 10 day, 30 day and 90 day)
Update booking curve and history spreadsheets daily
Prepare month end reports for Executive Committee and General Manager
Participate in discussion to define rate scales, and ensure correct loading into system
Work with the Sales department to ensure that contracts are logically and correctly loaded in distribution systems
Predict future demand and proactively set controls for managing demand and maximizing revenues in all revenue generating department
Provide input in selection process of other booking avenues and contracts to ensure required control mechanisms are available
Proactively study future bookings from representation and imposes appropriate controls to maximize revenues, and ensure that once configured, reservations maintains all systems with accurate representation of hotels
Ensure customer retention is appropriately included in rate qualifiers
Provide input as to proven cause and effect of relationship management activities, and ensure that relationships have appropriate terms and conditions
Conduct weekly meetings with the hotel's Executive Committee to review all revenue decisions for the next 3 months (i.e.: length of stay, best available rate, 21 day strategy)
Identify future periods where packages might assist in stimulating demand or should be restricted, or where promotions are warranted
Provide input into market perception based on shifting trends on future demand
Participate in advertising campaign by ensuring that all information is in the reservations systems, agree possible impact on demand with marketing before campaign is finalized, and ensures room inventory controls are appropriate prior to launch
Overall responsible for accurate room-night and revenue forecasting, with input from Sales for Group forecasts
Supervise and oversee efficient working of reservation team and provide training to employees to maintain a structured work environment.
Other tasks as deemed appropriate by the Director of Commercial Strategy

Required Skills

Minimum 4 years hotel revenue management experience as a director or department head.
Prior experience in a renovation or pre-opening luxury hotel environment preferred.
Ideally College or university degree in business, mathematics or hospitality management
Proficient in Microsoft Excel, Word and power Point
Strong written and verbal communication skills in English and Turkish
Strong mathematical and analytical skills
Knowledge and grasp of hotel distribution systems (GDS, internet, etc.)
Able to multi-task and work well in a team environment
Experience with an automated and manual revenue management system

Summary Info

En Yeni İlanlar

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BENZER TÜM İLANLAR

MANDARIN ORIENTAL BODRUM

Mandarin Oriental Hotel Group

-The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

-Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

-The Group regularly receives international recognition and awards for quality management and legendary service hospitality.

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