Carries out on the job training and is responsible for grooming and conduct standards of the Room Attendants on his/her assigned floors.
Keeps updated records of furniture movement, cleaning schedules and surveys of his/her section.
Inspects weekly, once a 15 days monthly deep cleaning process for his/her own floors.
Checks maid trolleys, equipments/ machines, floor pantries, guest corridors and back of the house areas in guest floors during and after the day or evening shift finishes.
Reports each guest requests to the office coordinator as a trace by using preferance forms.
Participates in monthly linen inventory forms and reports properly.
Answers all guest questions / requests in a friendly and caring manner, takes appropriate actions or if needed, refers the matters to the relevant persons to handle.
To ensure that all potential and real hazards are reported and rectified immediately.
Inspects all occupied and non-occupied guest rooms and takes corrective measures in order to meet MOBOD standards in terms of cleanliness, maintenance and supplies.
Also checks that housekeeping equipments are given proper care and maintenance whilst being used.
Adheres to, supports and carries out the strategic Company’s vision and values
Superior Employee Skills
Displays high commitment to improving customer services
Committed to developing colleagues
Ability to motivate team and build morale
Ability to anticipate and assess issues, risks and opportunities and develop new approaches
Accepts responsibility and accountability
Ability to converse in Turkish language
Prior experience in a renovation or pre-opening luxury hotel environment
MANDARIN ORIENTAL BODRUM
-The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
-Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
-The Group regularly receives international recognition and awards for quality management and legendary service hospitality.