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Firmanın Tüm İlanları

Front Office Manager

İstanbul Avrupa Yakası
  • 22.06.2022
  • 100 - 200

İş Tanımı

Company / Job Description

At the Istanbul Marriott Hotel Sisli, guests stay in style, and with a private heliport, they can arrive that way, too.

Set in the cosmopolitan Sisli district, this core hotel is focused on brilliant hosting from arranging tours to the nearby Grand Bazaar and Hagia Sophia to organising meetings, events and wedding receptions in its state-of-the art function spaces. 

This 35-story tower offers stunning views towards the Bosphorus and the Golden Horn. The location is within close walking distance to shopping, dining, nightlife,  Taksim Square and the Metro Station.

ACCOMODATION : • The 259 guest rooms, suites  are immaculately designed and offer the utmost in comfort and luxury with stunning views over the City, Bosphorus and Golden Horn. • Executive-level accommodations include access to the private lounge on the 32nd floor.

RESTAURANT & LOUNGES : • The Dish Room Bar & Restaurant offers variety, from an outdoor terrace and lounge bar to wines by the glass and food from across the Mediterranean. • The Lounge Bar with outside seating • Handpicked dishes from several Mediterranean countries

CONFERENCE & EVENTS : Weddings,  Anniversaries, Birthdays, Social Events, Gala Dinners with the watchful eye and specialized attention of all the resources at our disposal, and our proven expertise at planning events both large and small, let our professional Red Coat Team help customize the occasion into the affair you've always imagined and never will forget. 

RECREATION & LEISURE : • Exclusive GYM • Indoor Pool • Spa & Treatment Rooms • Massage Services • Turkish Bath • Sauna • Steam Bath.

Aranan Nitelikler

CANDIDATE PROFILE : Education and Experience; High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.

JOB SUMMARY : Responsible for all front office functions and staff.  Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable.  As a department head, directs and works with managers and associates to successfully execute all front office operations, including guest arrival and departure procedures.  Strives to continually improve guest and associate satisfaction and maximize the financial performance of the department.

CORE WORK ACTIVITIES : Leading Guest Services Team

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Supervises and manages associates. Manages all day-to-day operations. Understands associate positions well enough to perform duties in associates' absence.
  • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
  • Ensures recognition of associates is taking place across areas of responsibility.
  • Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
  • Celebrates successes and publicly recognizes the contributions of team members.

 Maintaining Guest Services and Front Desk Goals

  • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
  • Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
  • Manages department controllable expenses to achieve or exceed budgeted goals.

Özet Bilgiler

İstanbul Marriott Hotel Şişli Aydınlatma Metni

Kişisel Verilerin Korunması Kanunu ile ilgili mevzuat ve yasal düzenlemelerden kaynaklanan faaliyetlerimiz çerçevesinde kişisel verilerinizin işlenmesi, saklanması ve aktarılması ile ilgili veri sahiplerini aydınlatmak amacıyla işbu Kişisel Verilerin İşlenmesi Aydınlatma Metni’ni......
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İstanbul Marriott Hotel Şişli

Istanbul Marriott Hotel Sisli, kozmopolit Şişli semtinde, misafirlerine günlerini ulaşım sorunu yaşamadan geçirebilecekleri ve Istanbulun tarihiyle ilgi çeken semtlerinden Kapalıçarşı -Sultahmet’e bir kaç metro durağı mesafesinde. Istanbul Marriott Hotel Sisli,misafirlerine, en son teknolojiyi kullanarak yapacakları etkinliklerde, sosyal organizasyon, düğün resepsiyonlarında, toplantılarda, mükemmel ev sahipliği ilkesiyle en iyi hizmeti sunuyor.

Misafirlerin konforu ve rahatlığı düşünülerek  tasarlanmış, 259 odası ve suitleri,Boğaz ve Haliç’in göz alıcı manzarasıyla konaklama fırsatı sunmaktadır. 32.katta bulunan ‘Executive Lounge’ tüm gün erişimi olan misafirlere özel servis ve imkanlar sunmaktadır.

The Dish Room Restoran Teras  ve My Bar, lüks bir yiyecek ve içecek ayrıcalığı sunarak, misafirlerini çeşitli ve özenle seçilmiş  ülkelerinin lezzetleri ve şefleriyle buluşturuyor.

Yüksek teknolojiyle donatılmış, 8 adet toplantı odası, resepsiyonlar ve sergileriniz için 1.655 m²‘lik özel fuaye alanı ve 1.120 kişi kapasiteli, ihtişamlı balo salonuyla Istanbul Marriot Hotel Sisli konferans, lansman, toplantı gibi özel davetlere ev sahipliği yapıyor.

2.300 m2 büyüklüğünde, modern bir şehir SPA’sı olarak dizayn edilen Health Club & SPA’sı ile hem spor yapma fırsatı sunarken hem de özel cilt bakımları,masajlar, hamam, sauna, aromalı buhar odası, şok duş ve kar çeşmesi ile sağlık ve güzellik dolu saatler geçirme imkanı veriyor.

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