Bu ilan yayından kaldırılmıştır.

Front Office Supervisor

Muğla
  • 25.07.2022
  • 0 - 20
Le Méridien Bodrum Beach Resort  Front Office Supervisor İş İlanı

İş Tanımı

  • Supervise front desk operations in accordance with established guest service, quality and sustainability standards
  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with Marriott core values.
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Perform bookkeeping activities such as balancing accounts and conducting audits.Make and confirm reservations.
  • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
  • Compute bills, collect payments, handle cash, and make change for guests.
  • Work schedule varies and may include working on all shifts, holidays and weekends.

Aranan Nitelikler

Associate’s or Bachelor’s degree preferred.
1 to 3 years of related experience.
Marriott work experience
Opera knowledge

Özet Bilgiler

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