HR MANAGER

We are looking for a «HR Manager» for our client which is a global call center in İstanbul.

PURPOSE OF ROLE
The HR Manager assumes responsibility for the excellent provision of the entire range of HR services and the establishment of HR as a strategic business partner in the company.

WORK PERFORMED
• Leading the HR-Team in accordance to the company management principles
• Develop team members
• Lead the recruiting team and help build a valuable candidate experience in line with employer branding
• Responsible for local recruitment both internally and externally
• Further development of suitable selection processes through the use of various diagnostic methods
• Organization and implementation of recruitment and selection activities in accordance with established global HR standards
• Management of HR marketing initiatives in close cooperation with Global HR and Communication team and measurement of the success of the initiatives• Support employees in all personnel matters
• Identify and implement initiatives to assess employee engagement, manage communication and develop the necessary action plans.
• Develop local and support global Human Resources development initiatives
• Support the management team with disciplinary questions
• Offer competent advice on current and emerging HR trends and be the first contact person for the management team
• Advice on employee relation issues, methods and changing legal requirements
• Act as part of the Global HR Team – Participate in Global HR conference calls, meetings and support global projects and initiatives
• Reporting and analysis of relevant HR key figures and development of suggestions for improvement if necessary
• Develop and maintain systems that ensure that HR issues including contractual relationships, changes/variations and terms of employment are properly managed
• Ensuring a timely and correct payroll process
• Carry out global HR reporting precisely and promptly and provide high quality reports and recommendations for solving HR problems on-site
• Prepare, review and revise HR-related policies and procedures to ensure that they are correct, current and in line with established global HR processes. Identifies legal and regulatory requirements that affect HR work and ensures that policies, procedures and reports are adhered to
• Manages, formulates and standardizes labor law processes
• Ensuring that executives comply with the applicable work requirements through regular training
• Processing of labor law tasks

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

• Economics, law or comparable university degree, ideally with a focus on personnel management or commercial education with adequate further education
• Several years of relevant professional experience in operational HR work
• Proven leadership skills
• In-depth knowledge of labor and work constitution law, as well as experience in negotiations with work councils
• Proven ability to advice in complex situations
• Business fluent knowledge of Turkish and English, German is an advantage
• Leadership and personnel management skills
• Excellent oral, written and interpersonal communication skills
• Strong empathy and sensitivity
• Excellent negotiation, coaching and conflict resolution skills
• Distinct consulting and decision-making skills
• Precise and detailed work
• Creative and innovative approach
• High integrity and confidentiality
• Self-reliance and ability to work in a team
• High motivation, pronounced sense of responsibility and resilence

Doğa İnsan Kaynakları ve Danışmanlık Hizmetleri, Türkiye İş Kurumu'nun 04.05.2018 tarih 970 numaralı izin belgesi ile faaliyet gösteren özel istihdam bürosudur.