Human Resources & Training Supervisor

  • 08.04.2021
  • 50 - 100
  • 1512 Görüntüleme

İş Tanımı

The overall scope of a Hotel Training is to ensure that the hotel is using the "off-line" as well as "on-line" learning tools provided by Kempinski to ensure as a company we are developing and growing talent within the orgainisation thus securing the hotels ability to deliver exceptional guest service and drive the profitability of the hotel for the owner.

Main Responsibilities

  • Application Handling:
  • Employment requests are acknowledged within 48 hours.
  • Every applicant receives a personalized response to their application.
  • Applicant correspondence is handled in a timely and professional manner and interviews are set up on behalf of management.
  •  CVs are distributed to Heads of Department and followed-up on.Every applicant receives a final response to their employment request.
  • Kempinski recruitment web-site:
  • All vacancies are posted.
  • The hotel page of the recruitment web-site is up-to-date and well maintained.
  • On-boarding:
  • All new joiners are personally welcomed and necessary paperwork completed in an organized and efficient manner.
  • New joiner starting dates are communicated and coordinated with the respective HODs and the Training department.
  • Administration:Every employee has a complete employee file.
  • Employee and payroll data is maintained in systems.
  • Vacation and sick leave are tracked
  • TTTTs are tracked.
  • Employees anniversaries are tracked and anniversary gifts and cards are personally handed over by the Head or Department, Hotel and/or General Manager.
  • Maintenance:
  • The employee communication boards are up-to-date and attractive.
  • The employee locker rooms and cafeteria are looked after.
  • Employees are welcomed to the Human Resources office in a warm and friendly manner.
  • Exit:
  • Every leaver receives an exit interview.
  • Every leaver respecting a notice period receives an employment certificate on their last working day.
  • Training:
  • Support the Training Manager in establishing a training network according to Kempinski standard. 
  • Support the Training Manager in ensuring that every department having corporately developed Training BITES have fully implemented these, and ensured they reflect all hotel specific policies and procedures 
  • Implement training marketing strategy as defined by the Training Manager 
  • Support Kempinski DNA and brand immersion activities. 
  • Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered. 
  • Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management  Identify potential training talent and propose & foster Master Trainer candidates. 
  • Support the Training Manager in ensuring that the Kempinski Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report 
  • Lead by example and promote Kempinski’s core values. 
  • Support the completion of the Training Self Audit (using the Kempinski Training Peer & Self Audit Tool).    
  • Promote and implement Kempinski Corporate Training policies and procedures. 
  • Understand and strictly adhere to the rules & regulations established in the employee handbook and to the hotel’s policies on fire, hygiene, health & safety.

Aranan Nitelikler

  • High School diploma
  • Two (2) years in a similar position within a luxury brand or an international company
  • Local language – excellent oral and written skills
  • English – excellent oral and written skills
  • Additional language - beneficial
  • Planning and organizational skills
  • Verbal and written communication skills
  • Problem Solving & Decision Making skills
  • Be familiar with labour laws and regulations
  • Be familiar with local social insurance policies
  • Administration skills
  • Computer literacy: Word and ExcelPowerPoint

Özet Bilgiler

Benzer İlanlar

Muğla - Bodrum
Bahçeşehir Koleji
Muğla - Bodrum
Son 1 Ay