Bu ilan yayından kaldırılmıştır.
Firmanın diğer ilanları
On Call Switchboard Operator
- 31.03.2021
- 50 - 100
İş Tanımı
An On Call Switchboard Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.
What will I be doing?
As an On Call Switchboard Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.
An On Call Switchboard Operator contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What will I be doing?
As an On Call Switchboard Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.
An On Call Switchboard Operator contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Achieve positive outcomes from Guest queries in a timely and efficient manner.
- Accept and deliver all messages correctly and promptly for both Guests and management.
- Ensure all wake up calls take place at the correct time.
- Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate.
- Handle emergency calls immediately and relay comprehensive and accurate information, as required.
- Demonstrate a high level of customer service at all times.
- Comply with hotel security, fire regulations and all health and safety legislation.
- Attend appropriate training courses, when required.
- Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity.
- Follow company brand standards
- Assist other departments, as necessary.
Aranan Nitelikler
What are we looking for?
On Call Switchboard Operator serving Hilton brands are always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
On Call Switchboard Operator serving Hilton brands are always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and good communication skills, especially on the telephone.
- Commitment to delivering a high level of customer service.
- Ability to work on your own and as part of a team.
- Competent level of IT proficiency.
- Previous experience in a customer-focused industry.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Özet Bilgiler
- Switchboard Operator
- Turizm - Otelcilik
- Hizmet , Turizm - Otelcilik
- Yarı Zamanlı / Part-Time
- Eleman
- İstanbul Avrupa Yakası Şişli
- 31.03.2021
- 31.03.2021
- 31.08.2021
En Yeni İlanlar
İstanbul Avrupa Yakası - Beşiktaş
Dün
İstanbul Avrupa Yakası - Büyükçekmece
Dün
BENZER TÜM İLANLAR
HILTON TÜRKİYE
HİLTON WORLDWIDE
-Dünya çapında 1.100.000’in üzerinde otel odamızla, 22 markamızla ve 124 ülkede biz, dünyanın en büyük otelcilik şirketlerinden birisiyiz. Başarımızın sizin başarınıza nasıl artı değer katacağını görün.
-Olağanüstü bir kariyer mi arıyorsunuz? Biz de dünyanın dört bir yanında olağanüstü takım çalışanları arıyoruz.
