Firmanın diğer ilanları
Demonstrates security conscious behaviours in respect of guests, colleagues and hotel property / welfare and reports suspicious circumstances to the Manager
Provide excellent service at all time to all of our guests
To ensure that reservations are handled in a friendly and professional manner
Assist guests courteously and efficiently
Set up tables as per the standard
To collect and update Guests’ database
To organize the menus for each service and ensure they are cleaned and in good condition, check menus stock level
To present menus and wine lists and also assist in service during meal period.
Collect daily newspaper and set up accordingly
Demonstrates a high standard of verbal communication, social skills and up-selling skills.
Willing to work a flexible schedule and holidays.
Have a minimum of 3 years’ experience in similar position, preferably in luxury environment.
Have the ability to handle multiple tasks at one time.
Misafir memnuniyeti odaklı, ekip çalışmasına yatkın,
Esnek çalışma saatlerine uyum sağlayabilecek, vardiyalı ve sezonluk çalışabilecek,
Bodrum veya Milas'ta ikamet eden ya da Bodrum/Türkbükü'ndeki lojmanımızda ikamet edebilecek.
Prepare & develop the Marketing & Communications Plan, together with the Director of Sales & Marketing.
Implement the hotel's annual advertising plan and coordinate.
Prepare annual expenditure proposal for all advertising and promotional activities.
Forecast and allocate the approved budget as per ongoing activities on a monthly basis.
Control all expenditure to be in line with hotel’s business activities.
Liaise with overseas Public Relations consulting firms and the MOHG Corporate Communications Director.
Manage and work closely with creative and pr agencies for development of new marketing communications and tactical/promotional materials.
Maintain regular contact with local and international media (media hostings, press trips...).
Create regular press release, pitches and interviews material highlighting new services, special promotions of the hotel.
Ensure hotel receives regular exposure in local and international media through print, online, radio and television through proactive and reactive PR actions.
Draft Q&As and fully brief senior management for media activity.
Develop strategic brand partnerships with relevant brands in the luxury, lifestyle and arts and cultural world.
Develop, manage and monitor the Hotel’s social media channel strategy.
Ensure adherence to MOHG social media guidelines.
Ensure up-to-date, brand-appropriate web site copy for the hotel.
Liaise with appropriate corporate and property colleagues to update the hotel site regularly.
Ensure news related information, photography, videography and press releases are updated and featured as appropriate for all audiences.
Oversee web traffic analysis to create and execute a successful digital marketing strategy.
Liaise with global digital marketing team to coordinate PPC, meta search and email marketing campaigns to increase direct digital bookings to the hotel.
Ensure social media activity is coordinated with paid campaigns.
Work with global digital marketing team to identify and execute paid social media campaigns to engage both global staying guests and local audiences.
Oversee production of existing collateral and development of new promotional materials in compliance with MOHG CID guidelines.
Control inventory and stock of all collateral, (hotel and MOHG central mail-house/PMS).
Liaise with F&B, Spa, Rooms and Events departments to coordinate all hotel promotions and marketing drives.
Plan, organise and oversee all photography and videography sessions for the hotel to ensure the right assets are in place for media, digital and collateral use.
Perform any other reasonable duties as required by the management from time to time.
Take responsibility for handling crisis communications component of crisis management.
Minimum 5 years’ working experience in the luxury hotel industry; international experience preferred.
Previous experience is essential in similar role, must have been a Marketing and Communications for a minimum of 2 years with a proven track records of results.
Proficient in written and spoken English and Turkish.
Excellent communication and interpersonal skills; good marketing sense and organizational skills.
Outgoing and enthusiastic personality.
To manage and oversee HACCPs for all food items served
To ensure compliance with Food Standards guidelines and audit requirements
To ensure the Hotel back of house areas and venues are at audit ready status at all times including all relevant documentation
To ensure safe, accurate and documented cleaning methodology and procedures are implemented with the assistance of the chemical supplier
To ensure industry leading standards of hygiene and good housekeeping practices are maintained throughout the hotel
Level 4 Award in Food Safety Management for Catering and RSPH has a Level 4 in HACCP Management for Food Manufacturing
Knowledge of all hygiene standards
Knowledge and understanding of audit requirements
Knowledge of PPE and safety equipment
Understanding of health and safety
Appropriate Supervisory experience and trainingFood related experience
To compile the daily mise en place
To work under the direction of both the Pastry Chef de Partie and Pastry Sous Chef
To prepare food for the restaurant, room service and banqueting, including a la carte and du jour menus including any special requests
To promote effective team work
To cook all food items as requested, serving as expected
To request any food required
To prepare attractive food displays
To receive, prepare and cook any orders from the Pastry Chef and Pastry Sous Chef
To clean and maintain all kitchen areas, including equipment and tolls to hotel standards
To report any potential health or hygiene hazards
To be responsible for the collection of stores
To receive food items, signing as representative of hotel
Successful incumbent must have good knowledge of English spoken and written language and of the local Turkish language.
To be actively involved in the search for opportunities to improve the profitability of the residences and encourage the preparation of exception reports and analyses to help meet and measure the success of this objective.
To carry out any other duties that may be reasonably requested by the Director of Finance or General Manager.
To assist in organizing an efficient treasury function to provide proper management of the residences’ working capital and cash flow in accordance with MOHG minimum guidelines. Also, to ensure excessive investment is not made in receivables or inventories and that sufficient liquidity is maintained to meet the hotel’s obligations.
To review and critique project capital expenditure reports to ensure that both the General Manager, Director of Finance and MOHG are provided with complete and accurate information.
To continuously monitor economic, social and governmental trends and policies to ensure the MOHG corporate management are kept fully appraised of any implications which may affect the performance of the hotel in meeting its financial objectives.
To assist with the responsibility for the efficient operation and maintenance of the residences’ computerized data processing function within the MOHG established guidelines.
To ensure all financial reports, budgets, forecasts and other information required by MOHG are accurately compiled and submitted within the specified time limits, identifying variances and making recommendations for improvements as appropriate.
To personally review forecasts and budgets prepared by management to ensure the General Manager and Director of Finance are provided with guidelines of performance that are both reasonable and achievable.
To assist in ensuring that all legal, treasury, statutory and tax documentation is properly maintained and secured and that all statutory and fiscal reporting requirements are satisfied, which will include any governmental requirement for permits and licenses.
To assist in ensuring that adequate controls are installed and maintained for the protection of the residences’ assets against loss or misappropriation.
To assist in ensuring that adequate insurance coverage is maintained to protect the assets of the residences.
Assume full responsibility for the proper control of all cash funds and other assets for subordinates
To establish a comprehensive credit and collection policy for the hotel based on good industry practice and within the guidelines provided by MOHG.
An extensive knowledge of statutory and tax requirements within the IFRS framework
Knowledge of the financial tools used by MOHG, specifically Sun accounting system, Hyperion forecasting/budgeting system and HFM reporting system
A Finance degree
Excellent communication skills spoken and written both in Turkish & English
MANDARIN ORIENTAL BODRUM
-The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
-Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
-The Group regularly receives international recognition and awards for quality management and legendary service hospitality.