Bu ilan yayından kaldırılmıştır.
İş Tanımı
To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. The Restaurant Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit.
- Responsible to Head of Department/ Assistant Head of Department.
- Responsible for Assistant Restaurant Manager, Restaurant Supervisor, Restaurant Captain, Waiter / Waitress, Host / Hostess.
- Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
- Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
- Ensure that the place of work and surrounding area is kept clean and organised at all times.
- Execute and demand the team to execute the highest level of service and set-up standards at all times.
- Be knowledgeable of all services and products offered by the hotel.
- Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept.
- Set an example in terms of service, products and guidance of the team that reflects the concept.
- Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier.
- Organise tastings of daily dishes and new menus.
- Know the restaurant scene and gastronomic character of the destination and be recognized in the market.
- Perform up selling for all items offered by the department assigned as well as offering alternatives.
- Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
- Produce reports and analysis of the outlet and present report in the monthly performance meeting.
- Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
- Assist in preparation of the outlet’s budget.
- Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
- Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
- Identify errors and correct them as required during set-up, service and breakdown of operations.
- Implement a flexible work schedule based on business patterns.
- Establish a pool of qualified and trained full and part time employees in conjunction with the hotel’s Human Resources Department.
- Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food & Beverage departments.
- Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
- Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
- Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success.
- Attend all required trainings as described by the department.
- Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
- Report incidents that require disciplinary actions immediately to the Head of Department.
- Prepare and review outlet’s operations manual updates annually in accordance with the Assistant Head of Department.
- Constantly improve the product quality by sourcing the best available products.
- Support activities and cooperation with the suppliers.
- Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).
- Organise all required outlet specific trainings as described by the department.
- Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
- Respond to any changes in the department as dictated by the hotel management.
- Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
- Ensure that the opening and closing procedures established for the outlet are followed.
- Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department.
- Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
Aranan Nitelikler
EDUCATION: BA/BSc in Hospitality Management or related field, preferably from hotel school or MBA.
EXPERIENCE: Minimum 2 years in F&B management role, preferably with a 5* Hotel chain.
LANGUAGE:
COMPETENCIES:
EXPERIENCE: Minimum 2 years in F&B management role, preferably with a 5* Hotel chain.
LANGUAGE:
- Local language – excellent oral and written skills.
- English – excellent oral and written skills.
- Additional language – beneficial.
COMPETENCIES:
- Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
- Excellent written and verbal communication skills.
- Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
- Ability to identify and delegate tasks effectively.
- Excellent organizational and time management skills.
- Applies a professional, confidential and ethical approach at all times.
- Works in a safe, prudent and organized manner.
- Ability to operate computer and office equipment.
- Proficiency in Excel and Word.
- Passionate for Food & Beverage
- People Oriented
- Passionate for European luxury
- Entrepreneurial
- Straightforward
- Business Acumen
- Sense of responsibility
- Leader
- Team player
- Analytical thinker
- Flexible and reliable
- Tolerant and open minded
- Works well under pressure
Özet Bilgiler
- Restaurant Manager
- Turizm - Otelcilik
- Kafe / Bar / Restoran , Turizm - Otelcilik
- Tam zamanlı
- Orta Düzey Yönetici
- Muğla Bodrum Muğla - Bodrum
- 2-25 yıl
- 5.01.2022
- 6.03.2022
- 6.03.2022
KEMPINSKI HOTEL BARBAROS BAY BODRUM
Nestled on the cliffs overlooking pristine Barbaros Bay, Kempinski Hotel Barbaros Bay Bodrum is located on a private bay with a ‘blue-flagged’ private beach facing the magnificent Aegean Sea, offering its guests a unique and luxurious vacation. In one of our spacious rooms or luxurious suites, we guarantee that your vacation will be a sophisticated and fulfilling experience. Through a rich variety of restaurants, bars and the magnificent Sanitas Spa, we always strive to serve you the Kempinski promise of European luxury.
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