Guest Service Agent, JW Marriott Istanbul Bosphorus
- 13.11.2019
- 100 - 200
İş Tanımı
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process food & beverage orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Aranan Nitelikler
- Minimum 1 year experience in a similar role,
- Excellent communication skill
Özet Bilgiler
- Guest Service Agent
- Turizm - Otelcilik
- Turizm - Otelcilik
- Tam zamanlı
- Uzman
- İstanbul Avrupa Yakası Beyoğlu Kemankeş Karamustafa Paşa Mahallesi Kemankeş Caddesi Veli Alemdar Han No:49
- 1-3 yıl
- 13.11.2019
- 13.11.2019
- 21.11.2019