Director of Spa & Wellness

The Director of Spa & Wellness is responsible for, but not limited to the overall Spa, Fitness and Spa Pool operation as well as the outsourced Hairdressing & Kids Club operations.
Providing support to new properties in development by reviewing or contributing to spa concept briefs and architectural plans with an eye towards operational success within the context of regional competition and demographics, recruitment and on-boarding of spa colleagues, and providing pre-opening support and training.
Responsible for the development of the Spa & Fitness Yearly Budget including the contracting process of outsourced operations (Hairdressing services and Kids Club)
Responsible for re-forecasting of the budget as and when is necessary
Responsible for the financial performance of the spa and related departments
Responsible for the compilation of the Spa monthly profit and loss account and statistics
Regular review of Therapist schedules, Therapists and Treatment Room Utilization in order to maximize yield potential of the Spa
Setting achievable goals for spa colleagues, to include both treatment and retail goals
Working closely with the Financial Controller at all times
Responsible for the development of Marketing Strategies for the Spa and fitness department
Responsible for the development of the Yearly Event Calendar
Ensure regular market research/studies are being conducted to understand the market trends within Bodrum and Internationally
Development of Marketing Strategies for the Spa, Fitness department and outsourced Hairdressing & Kids Club operations
Perform annual performance reviews encouraging and coaching the development of all the colleagues in the Spa Division
Oversee the recruitment, induction, training development, appraisal and discipline of all spa colleagues.
Will be responsible for timely documentation and the discipline of the staff members in accordance with progressive discipline procedures outlined in the Human Resources policy & procedure guide
Interview prospective candidates for various positions in the Spa by following strict guidelines and criteria set up by Human Resource
Development of Human Resource Strategy for recruitment and selection of employees.
Ensure that SOP’s are continuously updated for all spa colleagues
Regular review of treatments and SOPs.
Responsible for maintaining the high standard of treatment, service and attention to detail within the spa
Meet with all new Heads of Departments by providing a tour of the spa and explain the philosophy and culture of the Spa.

Director of Spa & Wellness would typically have worked at multiple locations as a Spa Director
Highly motivated to learn, grow and continue pursuing a career within the spa division, and ready for greater challenges.
Experience in spa opening/pre-opening support
A Personal Development Plan is in place with a career objective and pathway identified.
A proven ability to balance managing projects beyond their own operation while maintaining excellent performance in their home spa.
Excellent communication skills in all aspects: verbal, written and non-verbal
Fluent in Turkish and English. Additional languages would be beneficial
Professional and appropriate business appearance and presentation
Approachable, open-minded and fair