Bu ilan yayından kaldırılmıştır.

Floor Supervisor

  • 25.07.2017
  • 0 - 20

İş Tanımı

Scope of Position

The incumbent in this position is responsible for supervising the cleaning and maintenance operations on the floors assigned to him/her.

Duties and Supporting Responsibilities

  • Inspects  all occupied and non-occupied guest rooms and takes corrective measures in order to meet MOBOD standards in terms of cleanliness, maintenance and supplies. Also checks that housekeeping equipments are given proper care and maintenance whilst being used.

  • Checks all the vacant rooms and the corridors of his/her floors daily in the morning.

  • Carries out on the job training and is responsible for grooming and conduct standards of the Room Attendants on his/her assigned floors. Motivates and trains employee to bring about excellent performance. Participates to the evaluation of employees performance once year.

  • Keeps updated records of furniture movement, cleaning schedules and surveys of his/her section.

  • Verifies that pantries are equipped with all the necessary items needed in servicing guestrooms, and proper control is practiced to save expenses.

  • Keeps himself/herself informed of hotel products and services knowledge in order to answer guest questions.

  • Answers all guest questions / requests in a friendly and caring manner, takes appropriate actions or if needed, refers the matters to the relevant persons to handle..  

  • At the end of shift, does handover reporting special attention guests, room status discrepancy, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction. 

  • Inspects weekly, once a 15 days monthly deep cleaning process for his/her own floors.

  • Checks maid trolleys, equipments/ machines, floor pantries, guest corridors and back of the house areas in guest floors during and after the day or evening shift finishes.

  • Reports each guest requests to the office coordinator as a trace by using preferance forms.

  • Participates in monthly linen inventory forms and reports properly.

  • To understand and strictly adhere to the Hotel’s Employee rules & regulations.

  • To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.

  • To ensure that all potential and real hazards are reported and rectified immediately.

  • To wear the correct uniform and name tag at all times.

Aranan Nitelikler

Mandatory

    • At least 2 years practical experience in similar position for a luxury property
    • Adheres to, supports and carries out the strategic Company’s vision and values
    • Superior Employee Skills
    • Displays high commitment to improving customer services
    • Committed to developing colleagues
    • Ability to motivate team and build morale
    • Ability to anticipate and assess issues, risks and opportunities and develop new approaches
    • Accepts responsibility and accountability
    • Ability to converse in Turkish language

 

Özet Bilgiler

  • Kat Şefi
  • Turizm - Otelcilik
  • Dönemsel
  • Şef-Amir
  • Muğla Bodrum
  • 25.07.2017
  • 28.07.2017
  • 28.07.2017

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BENZER TÜM İLANLAR

MANDARIN ORIENTAL BODRUM

Mandarin Oriental Hotel Group

-The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

-Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

-The Group regularly receives international recognition and awards for quality management and legendary service hospitality.

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