Learning & Development Manager

Assist in the creation, implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan.

Initiate, co-ordinate, execute and follow-up on all training activities within the hotel.

Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching and guidance and support.

Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry.

Update training information in employee HR System, maintain accurate records of activities and participant information.

Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized.

Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues.

A confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organization

Enthusiastic and positive personality; effective leader and team player, possessing a high degree of professionalism and sound human resources management capabilities

Strong organizational skills, works well on their own, able to set and meet deadlines with quality results 

University degree

Working knowledge of  Excel, MS Word, PowerPoint & Publisher 

Minimum 3 – 5 years experience in the Hospitality Industry, with minimum of two years in a similar position

Fluency Turkish and English Language

Interaction Management facilitator an asset