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FRONT OFFICE MANAGER

İstanbul Avrupa Yakası
  • 23.09.2016
  • 100 - 200 Arası Aday Başvurdu
  • 2843 Görüntüleme

Job Description

  • Responsible for short and long term planning and the management of the hotel’s Front Office operations
  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures.
  • Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.
  • Supervise all guest services department managers.
  • Review correspondence from guests and incident logs and direct staff according to information obtained.

Required Skills

  • University degree in Tourism and Hotel Management
  • Minimum 3 years experience as a similar position in 5 star international hotels
  • Advanced English communication skills
  • Strong computer skills including “Opera” system knowledge
  • Strong organization, planning and communication skills,
  • Preferably based at European side of Istanbul
  • No military obligation for male candidates

Summary Info

  • PAYLAŞ

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