Residences Services Agent

Greet and escort Residential guests promptly as they arrive 
Knowledgeable of all Residence /guests and whenever possible addresses such by name
Maintain complete knowledge and comply with all hotel departmental policies and procedures
Greet, welcome and anticipate every Residents and guest and their needs
Ensure every Resident receives a fond farewell
Handle delivering packages and luggage’s
Ability to understand Residents inquiries and provide responses
Ability to focus attention on guest needs, remaining calm and courteous
Ability to maintain confidentiality of all Residential guest information and data
Arrange tickets for theatre, sporting events and local attractions, make and confirm dining reservations when requested and log information.
Update Residential information, unit owners, and apartments for contact purposes and preferences on a weekly basis.
Maintain a daily sheet (via GoConcierge) of all requests, reservations and confirmations for residents. Check daily to make sure that resident requests have been fulfilled and completed.
Assist in the coordination of all in-house residential services to include package and newspaper delivery, dog walking, car washing/detailing, message taking, plant watering, etc

Two years luxury hotel experience. 
Excellent overall communication skills both written and verbal in the English language.
Able to multi-task and remain composed at all times.
Able to work well in a team environment 
Must have very strong knowledge of the restaurants, bars, nightclubs, theatres, shows and attractions in the area around Bodrum.
Flexible schedules and hours, willingness to work on weekends & holidays is required.