Import and Logistics Specialist

The primary task of this function is to coordinate the order and delivery performance to Turkish customers with involvement of 3^rd party warehousing, 3^rd party distribution and Turkish Customer Service / Sales on a daily basis.  Contacts with Turkish customers to support Sales & Customer Service on operational issues will also be part of the task.
The specialist will need to delicate balance between all the different parties involved and will joint analyze on daily basis all delivery non-conformances, provide root causes and corrective actions.
Clear, frequent and knowledgeable communication with all parties involved to develop a strong delivery performance to Turkish customers. He/she will facilitate the S&OP and will be in charge of Inventory and the replenishment and sourcing of products from Asia, Europe and North America.

• Daily conference calls with all 3^rd parties and CS Turkey, Logistics Gebze, IMEX, Export Passirana
• Develop, provide and review KPI’s daily and monitor performance and progress
• Intercompany order placement and monitoring
• Import operations management with the transport service provider & customs broker
• Inventory Parameter setting, monitoring and control
• Facilitate S&OP Process for Food Care and Product Care
• Reviewing frequently the performance of all Priority customers
• Establish and maintain effective communication, working relationship with all parties
• Validate and sign-off invoices for warehousing, transport and special services
• Coordinate and improve the customer reverse logistics, customer credits processes
• Coordination of logistics projects to improve Turkish delivery performance
• Evaluation of the corrective actions from 3^rd parties and provision of overview
• Application of common standards, processes and systems as defined by European Logistics
• Close coordination with European Logistics and European Customer Service

• HBO level or equivalent certification in Logistics or Supply Chain is preferred
• > 2 year Experience in Supply Chain / Logistics
• Strong language skills in English and Turkish
• Effective communication skills, able to communicate with key individuals
• Analytical skills with care for details data and information analysis
• Conflict Management skills and cross-functional team player
• Ability to challenge others to get positive results
• Experience with outsourced logistics operation
• Knowledge of Turkish import and export rules