IT Manager

We are looking for an IT Manager,who is expected to coordinate all activities, operations and running of Information Technology – whilst actively displaying a proactive and communicative leadership style.

• Together with direct reports, take a leading role in positively supporting the operation of the hotel, reinforcing a customer focused approach to hotel operations at all times while supporting all corporate technology requirements and initiatives as appropriate.

• Maintain clear communication and information exchange between hotel and area/regional staff to ensure optimum sharing of technology issues and solutions.

• Provide clear leadership for high quality of technology service to all departments in the hotel operation while actively managing service level agreements with external technology suppliers.

• Support Corporate, Divisional and Regional technology projects and requirements.

• Maintain, implement and adhere to all Starwood standard policies, systems and procedures relating to technology operations, including active capital and expense budget planning and systems contingency planning.

• Ensure all security, data-protection and data-privacy requirements are met to the best level possible.

• Ensure smooth technology operations for all associates and assist in ensuring all guest-facing technologies meet service level agreements with external suppliers.

• Ensure effective channels of data and voice telecommunications are in place maximizing the opportunities of distributing information available.

Fluent English is required. Highly motivated, naturally curious, excellent verbal and written communication skills, effective planner, organization and team skills.

Preferred skills: General project and vendor management skills, knowledge of voice and data network technologies, general hotel operations, Fidelio/Opera Property Management System and related IT.