Export Import Specialist

JOB SUMMARY

Assist with processing and processes Exports or Imports shipments.Responsible for documentation and preparation of letter of credit documents,or document receipt; timely clearance of shipments or traffic coordination to correctly process shipments. Model and act in accordance with our guiding principles and core values.

Key Tasks

Keep updates and communications for internal and external customers to produce timely and compliant transactions.

Search local and international markets for best prices to meet clients' satisfaction

Obtain release and other government agency releases as appropriate, arranging receiving or delivery, and ensuring invoicing for services is completed accurately and within the timeframe consistent with the account and company policy.

Process other duties required for compliant release and cargo delivery set-up, and client invoicing.

Serve as single point of coordination between customers (internal and external), Turkish Customs and other government agencies to ensure service commitments are achieved and maintained in accordance with client and company objectives.

Perform initial reviews and advise Managing Director of any problems or irregularities discovered within assigned transactions.

Provide excellent and timely customer service by proactively informing clients of the status of their shipments.

Coordinate the release of goods from the carrier or governmental agency examinations that may be required.

Ensure customer profile information is entered and updated in the appropriate company system for any customers; prepares quotations, letters, and communications as directed.

Manage pre-alerts daily to determine whether freight is arriving as expected and ocean documents are received within time standard specified.

Actively pursue a better understanding of the process through self-study, as well as courses and seminars presented by approved sources.

Improve understanding and knowledge of the established system, in both its basic and advanced features.

Perform other duties as assigned