German Speaking At Home Advisor

Every day, people do amazing things at Apple. What will you do? Here’s your opportunity to do meaningful work by providing world class support for the products that have made Apple an iconic technology company and be able to do it from the comfort of your own home! Come join our team – we’ll train you to resolve technical issues while keeping a focus on the customer. So when customers call in with questions, you won’t just provide answers— you’ll provide an experience. Become an At Home Technical Support Advisor and begin an exciting new career with Apple. As an Apple Technical Advisor, you’ll be providing technical support and customer service to consumer customers on a wide range of our Apple products. As our customers’ first point of contact, you’ll be the friendly voice of Apple, providing award-winning customer service, troubleshooting and support. We’ll rely on you to listen to our customers and use your technical expertise, creativity and passion to meet their needs — and remind them that behind our great products are amazing people.

Key Qualifications

•Be fluent in German and Turkish & have an excellent command of the English language
•Be a confident and enthusiastic communicator
•Have strong organisational and administrative skills
•Be a self-starter who is motivated and innovative
•Have a high stress tolerance with an ability to work independently
•An appreciation of the IT environment, preferably with Apple products
•A high level of computer literacy
•Experience of working in a pressurised, target-driven environment

Additional Requirements

• Main residence based in Turkey (candidates must be legally able to work in Turkey)
• A private workspace with a door that closes, without noise or distraction
• Ergonomic chair and desk
• High-speed hard-wired Internet connection (minimum 5Mbps download / 1Mbps upload) from a reliable provider
• Please submit your CV in English only Other equipment required will be supplied by Apple.