Customer Care Specialist

Eniyihekim.com is Turkey’s number one online portal for booking appointments with medical professionals.
We currently attract 17 million patients and host listings of almost 150,000 medical professionals.
We are a subsidiary of DocPlanner.com which is currently operating in 25 countries around the world.
We make on-line appointments possible to thousands of doctors. Soon it will be milions!

• Be a World Class partner for our customers
• Be aware of customer needs and translate them into effective solutions
• Partner the Sales team to provide a professional experience to our customers
• Building a long-term relationship with doctors

If you:

• Are passionate about helping customers
• Are motivated by the possibility to create something from scratch
• Worked in Customer Care for more than 2 years and 99% of your customers loved you
• Know what Zendesk, Salesforce.com and Typeform.com mean
• Are focused on results
• Are patient and understand the needs of others
• Like numbers as much as you like people
• Fluent in English

then this job may be for you!

We offer:

• A chance to ‘make a dent in the Universe’
• Autonomy and impact on what you do
• Great money for great results
• Learning from the best people around
• Work to change people’s lives for better