Trainer

Corporate Trainer.

Be a part of the Subway® Group-the world’s largest quick service restaurant franchisor and recognized leader in the Quick Service industry.  With more than 44,000 restaurants in over 111 countries we continue to add talent to our team at our office in Istanbul European Side (Bağcılar – Basın Ekspres Yolu).

We are searching for an energetic self-motivated and responsible person to fill and opening for a Corporate Trainer!

Responsibilities include, but are not limited to:

• Assist in the learning and professional development of Subway® headquarter and regional office team members and provide training to support the current company strategic plan, initiatives and regional needs.
• Deliver training to facilitate core course offerings using adult learning techniques. Use Subway® conferencing center and other delivery methods to extend the reach and impact of training in order to support department, region or company initiatives. Capitalize on opportunities to market training and extend the reach of teaching fundamentals and new initiatives through publications and communications.
• Develop an area of expertise within the core course materials. Stay current on changes to products, policies and procedures and incorporate into the design of existing course materials Obtain additional certifications to increase the number of offerings in the local training center.
• Identify, certify and maintain an appropriate number of local restaurants to be used for franchisee training. Visit training stores and evaluate the level of operations and effectiveness of the trainer. Organize monthly or quarterly in-store training meetings for ongoing professional development and calibration.
• Attend designated training programs to develop new skills. Participate in all scheduled training classes, including conference calls. Travel on an occasional basis to training sessions in other training centers, attend field meetings, conventions, and/or staff meetings.
• Provide Subject Matter Expert (SME) contributions to e-learning for generating new potential courses and materials. Maintain existing course content and translations as applicable. Work with other departments to advance overall learning, goals, and offerings including increasing the number of web based course completions.
• Maintain effective and timely communication with staff to ensure all proper procedures are followed including registration, record retention, on-boarding, grading, etc.

The successful candidate will have:

Bachelor’s Degree in training, business, sales, retailing, food service or marketing and/or 4 years equivalent combination of education, training, sales, and/or industry related experience.

Prior training creation and delivery experience, including instructional design, preferred.

Knowledge of Subway® policies and procedures or QSR experience preferred. Willingness to travel if/when necessary. Must be able to lift 50 lbs. 

Excellent customer service, time management, presentation, classroom management, and problem solving skills.

Must be able to work independently while possessing excellent communication and teamwork skills.

Should present a professional image and be able to be professionally assertive in order to manage a healthy classroom dynamic.

High degree of detail orientation with a sense of urgency to accomplish tasks.

Proficiency in MS Word, PowerPoint, Excel, Outlook and other current software as well as audio and data projection systems, intranet and internet in class delivery and/or daily administrative tasks