RETAJ HOTELS AND HOSPİTALİTY

Güneşli /Bağcılar bölgesinde bulunan 5 yıldızlı otelimize ' Meydan şefi 'aramaktayız

• Tercihen turizm otelcilik okullarından mezun olan
• Alanında en az 3 yıl deneyimi olan
• Genel alanların temizliğinden ve hijyeninden sorumlu olacak
• Cila ve cam temizliğinde bilgi sahibi
• Ekip çalışmasına yatkın,
• Misafir memnuniyeti odaklı ve insan ilişkileri güçlü
• Dış görünüşüne ve kişisel bakımına önem veren, prezentabl
• Vardiyalı çalışabilecek
• Erkek adaylar için askerlik hizmetini tamamlamış veya muaf olan

adaylar aranmaktadır.

Güneşli / Bağcılar bölgesinde bulunan 5 yıldızlı otelimizde   görevlendirilmek üzere " Misafir İlişkileri Müdürü"  arayışımız bulunmaktadır.

• Halkla İlişkiler, İletişim veya Turizm Otelcilik bölümlerinden mezun olan, 
• 5 yıldızlı otellerde konusuyla ilgili en az 4 yıl, ilgili pozisyonda 2 yıl deneyim sahip,
• İngilizceyi  iyi seviyede bilen, (İkinci dil tercih nedenidir.) 
• Konukseverlik anlayışı olan
• İnsan ilişkileri ve iletişimi güçlü olan çözüm odaklı olan, alternatif çözümler üretebilen,
• Dış görünümüne önem veren.

Misafir İlişkileri Müdürü aramaktayız.

Bağcılar / Güneşli de bulunan 5 yıldızlı otelimize Güvenlik Personeli alınacaktır.

• En az lise mezunu
• Vardiyalı çalışabilecek,
• Diksiyonu düzgün,prezantabl
• ÖGG belgesi bulunan 
• İletişimi iyi,sorumluluk sahibi,
• Otel deneyimi olan veya benzeri alanlarda çalışan
• Tercihen Bağcılar bölgesinde veya yakın bölgede ikamet eden

Güvenlik Görevlisi aramaktayız.

Avrupa yakasında bulunan 5 yıldızlı otelimizde çalışacak ''Resepsiyonist ''arayışımız bulunmaktadır. 

• Tercihen, üniversitelerin Turizm Otelcilik bölümlerinden mezun 
• En  en az 2 yıl deneyim sahibi 
• Office programlarına hakim, opera programını  kullanabilen
• İngilizce diline iyi derecede hakim, (ikinci dil Arapça tercih nedenidir)
• İletişim yeteneği yüksek, prezantabl, takım çalışmasına yatkın, sorunlarla başa çıkan
• Misafir memnuniyet odaklı
• Vardiyalı düzende çalışabilecek
• Avrupa yakasında oturan
• Erkek adaylar için askerlik görevini tamamlamış veya muaf olan

   Resepsiyonist aramaktayız.

Güneşli /Bağcılarda bulunan 5 yıldızlı otelimize, gece boyunca operasyonel  ve idari  süreçleri  en uygun şekilde yürütebilecek   GECE MÜDÜRÜ  arayışımız bulunmaktadır.

• Üniversitelerin Turizm ve Otelcilik bölümlerinden mezun
• 5 yıldızlı otel bünyesinde benzer pozisyonda  en az 5  yıl çalışmış olmak,
• İyi derecede İngilizce bilen, ( İkinci dil tercih sebebidir.)
• Prezantabl ve dış görünümüne önem veren,
• MS Office programlarını kullanabilen ve raporlama yapabilen, sorunlar karşısında çözüm odaklı olmak,
• Misafir memnuniyeti odaklı
• Gece boyunca alınması gereken tüm tedbirlerin alınması ve önleyici faaliyetlerin yönetilmesi konusunda tecrübeli,
• Opera ve ilgili programlarını kullanabilen,
• Prezantabl ve dış görünümüne önem veren
• Erkek adaylarda askerlik hizmetini tamamlamış olmak veya muaf olan.

Gece Müdürü aramaktayız.

We are looking for a Stewarding Supervisor who is dynamic, creative, pro-active, analytical approached, enthusiastic, innovative and has strong problem-solving skills.

To manage the Stewarding Department as an efficient, and productive cost centre, by maintaining an organised and clean back-of-house area in Food and Beverage and by providing all kitchens, outlets and banquets with clean operating equipment, based on expected business levels.

• At least two years experience in a similar position with an international hotel chain
• Able to communicate with all levels of employees
• Good command of written and spoken English
• Team player
• Self-motivated No military obligation for male candidates

Otelimizin Mutfak departmanında Chef de Partie olarak çalıcak takım arkadaşı arıyoruz

• Lüks otellerde deneyimli,

• Esnek calışma saatlerine ve vardiyalı calışmaya ayak uydurabilecek,

• Genel Tatil ve Resmi Bayramlarda çalışabilecek,

• Gıda Güvenliği Sertifikasına ve M.E.B.onaylı Hijyen Eğitimi Sertifikasına sahip,

• Kişisel hijyenine önem gösteren,

• Misafir odaklı,

• Ekip yönetiminde deneyimli,

• Takım çalışmasına yatkın,

• Dinamik ve pozitif,

• Erkek Adaylar için askerlik hizmetini tamamlamış

A GC&E Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

What will I be doing?

As GC&E Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GC&E Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a GC&E Sales Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

A GC&E Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone mannerHigh level of IT skills
• Excellent grooming standards
• Demonstrated previous experience working in a Sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Demonstrated previous experience working in the Conference and Events function
• Qualification, degree, or certification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Description

A Cluster Sales Director manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

What will I be doing?

As Cluster Sales Director, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Cluster Sales Director will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
• Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
• Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future successDirect and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information
• Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
• Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
• Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
• Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
• Produce accurate and timely reports that meet the needs of the hotel and the management company
• Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
• Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
• Contribute to relevant management meetings to develop and implement sales and marketing initiatives

Qualifications

What are we looking for?

A Cluster Sales Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
• Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
• Excellent organisational and planning skills
• Excellent grooming standardsFlexibility to respond to a range of different work situations
• Ability to work well under time pressure and/or demanding travel schedules
• Demonstrated previous experience in a Sales role with the proven ability to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the local market
• Knowledge of hospitality industry
• A passion for sales and target-based performance
• Relevant degree, in sales, business development or other relevant business field, from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

A Hostess is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

• Manage guest queries in a friendly, timely, and efficient manner
• Ensure knowledge of menu and all products
• Follow correct reporting procedures if faced with issues
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
• Has a good knowledge of the restaurant's sitting arrangements

• Positive attitude
• Good communication skills (oral and Written)
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams