Call Center Agent

UBIT (Ugur Information Technologies) is an information technology company that has provided services in fields such as corporate software, measurement-evaluation systems, corporate website design and information technology consultancy for many sectors, especially the education sector, since 2003. 

Our company has been providing call center services to educational institutions since 2010.

Job Description: Will be able to provide information to incoming calls and tickets, and will forward the solutions and answers that are registered in the system regarding questions and problems. We are looking for teammates who will update the address, e-mail and contact information of the people registered in the system.

At least high school graduate,
Preferably able to speak and write English fluently,
Preferably with an Associate Degree,
Highly motivated,
Able to keep up with the work tempo,
Dynamic, extroverted,
Strong communication and relationship management,
Developed problem-solving skills,
User-level knowledge of Windows-based internet applications,
Preferably residing in Beşiktaş and surrounding districts.