Bu ilan yayından kaldırılmıştır.

DEPUTY HOTEL MANAGER

Bursa
  • 26.07.2023
  • 20 - 50

İş Tanımı

  • Deputise for the General Manager in his absence.
  • Lead and manage a team with the agreed standards ensuring that the client receives services of the highest quality
  • To deputize for Managing all areas of hotel and to accept responsibility for the day-to-day running of the hotel
  • Support the Front Office and Housekeeping departments in the development of business strategy in line with current and emerging client needs
  • To have a strong understanding of the service offer contained within the client contract.
  • Consistently motivate and engage staff to deliver excellence in service.
  • Support the profitability and cost management of the hotel.
  • Handle complaints and guest queries that arise in a professional and efficient manner. Furthermore, ensure thorough and complete follow upHave a full understanding of contract scope and form (payment mechanisms, procedures and variation) and their importance when managing the hotel and services provided
  • Liaise with the client and customers, developing strong working relationshipsMonitoring and controlling the hotel’s financial performance
  • To take responsibility of contacting with HR department for recruitment and selection of positions in all departments
  • To ensure all health and safety regulations (including food safety) are adhered to, ensuring the safety of all guests and employees
  • To ensure the hotel operates within licensing laws and regulations
  • To be proactive and drive innovation and continuous improvement of people, systems, processes and services
  • To be willing to support all departments of the hotel wherever possible and to understand the flexibility required when business levels peak and trough, to deliver the best possible service
  • Coordinate the Training Development of all staff in line with Hotel policy.
  • Follow disciplinary procedures on staff where required.
  • Ensure members of staff adhere to grooming and uniform policy.
  • Monitor and control costs and budgets monthly.
  • Be responsible for Labour Costs in the organization as well as overall costs in line with the annual hotel budget.
  • To comply with all Reikartz Grup Otel policies and procedures

Aranan Nitelikler

  • Excellent communication skills both written and spoken in English and Turkish.
  • Experience in managing teams
  • Strong presentation skills.
  • Proficiency in various hotel systems and advanced proficiency in Excel to work flexibly
  • Ability to motivate and lead employees
  • 3 and 4 star hotel experience

Özet Bilgiler

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BENZER TÜM İLANLAR

MANAGEMENT GRUP OTEL LTD.ŞTİ.

Management Grup Otel, Özbekistan, Ukrayna, Gürcistan, Kazakistan, İsveç ve Almanya'da 80'den fazla oteli bir araya getiren uluslararası bir otel ağıdır. Türkiye genelinde Ankara, Bursa ve Uşak olmak üzere 3 otel işletmektedir.
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