Director of Human Resources

The Director of Human Resources will report directly to the property General Manager, supports the team in all decisions relating to strategic, organisational, and operational people matters for the property. The role helps to drive organisational performance on the objectives of Quality (through effective recruitment, development, and engagement of capable and motivated team members), Performance (through robust performance management, reward and recognition), and Compliance (through compliant and efficient HR Operations, policies & procedures).   

Key Responsibilities:
He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. He/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.

Desired Skills & Qualifications:Relevant university degree, e.g. in law, hotel & business administration, or HR management;Minimum 5 years of experience in HR management roles in the luxury hospitality industry, with at least 3 years of leadership;Planning & Organization: able to plan, prioritize and implement strategic and operational Human Resources activities, while streamlining departmental processes and organizing well-structured teams;Commercial Acumen: excellent understanding of hotel’s financial results and commercial drivers, and the ability to continuously analyse the performance of the HR department against current business needs;Leadership: able to achieve high performance, by inspiring and motivating a large HR team as well as the ExCom group; engaging with all managers and staff and having a strong impact on the organisational culture;Impact & Influence: able to engage, influence, and build relationships with a variety of internal and external stakeholders; negotiate win-win solutions in challenging circumstances;Languages: proficiency in English.