English Speaking Customer Service Representative

We are hiring a Customer Service Representative to manage our customer queries.

You will also be asked to manage our database, modifications, and escalate complaints across a number of communication channels. Customer Service Representative Responsibilities:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Keeping records of customer interactions, comments.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

- Excellent verbal and written English communication skills is a must

- High school diploma, general education degree, or equivalent.

- Ability to stay calm and professionally comfortable using computers.

- Experience working with customer support.