Front Office Manager

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.

Overall Responsibilities:The Front Office Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Front Office Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following:
- Directing and coordinating the activities of the front desk and reservations.
-Maximizing ADR and Occupancy.- Motivating, coaching, and training Front Office personnel.
- Controlling Front Office schedules and budget.
- Maintaining a cooperative and positive work environment.
- Performing hotel administrative functions as required.
**Please note that this job description is not an exclusive or exhaustive list of all functions that a Front Office Manager may be asked to perform.

Requirements:
- Candidates for Front Office Manager must have a minimum of 2 years of hotel Front Office Administrative experience.
- Marriott experience strongly preferred.
- Desire to operate a best in class hotel.
- Proven ability to deliver exceptional guest service results as measured through guest satisfaction.
- Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal).
- Solid job history